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Supporter timezone: Europe/Zagreb (GMT+01:00)
Tagged: Go Global Application
This topic contains 3 replies, has 1 voice.
Last updated by Dražen 2 days, 5 hours ago.
Assisted by: Dražen.
Author | Posts |
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December 4, 2024 at 10:24 am #16475759 | |
annas-27 |
Background of the issue: Symptoms: Questions: |
December 4, 2024 at 10:36 am #16475966 | |
annas-27 |
As you can see "apparently" the page is completely translated. |
December 4, 2024 at 10:37 am #16475983 | |
annas-27 |
Here a screenshot from the translation manager |
December 5, 2024 at 12:18 pm #16481375 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting the support. Meanwhile this ticket is attended by one of my colleagues, may I ask if this is happening only to this page or any other page in your site as well? Although I can only find the home page other than this which looks fine. Can you please try creating another page or post by the same method and see if the same issue happens? Please let us know and we'll try our best to help you further on the matter. Regards. |
December 9, 2024 at 9:03 am #16491428 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I checked further, and the page is translating fine. The issue is you are using WPBakery widgets from the theme that is not officially compatible with WPML, so some parts are not even showing for translation. Following the next guide I have added the next code to WPML > Settings > Custom XML <wpml-config> <shortcodes> <shortcode> <tag>edgtf_section_title</tag> <attributes> <attribute>subtitle_text</attribute> </attributes> </shortcode> <shortcode> <tag>edgtf_accordion_tab</tag> <attributes> <attribute>title</attribute> </attributes> </shortcode> </shortcodes> </wpml-config> I advise you to further contact the theme author and ask them to join our GoGLobal program and we will be glad to work with them: - https://wpml.org/documentation/support/go-global-program/ You can also follow next guide above to add compatibility code for other widgets or do the translation manually: Regards, |
December 9, 2024 at 11:04 am #16492268 | |
annas-27 |
Hi Drazen, Furthermore the only page i have this problem is hidden link. The homepage and the text page are correctly translated, although some widgets might be missing. The problem with the page mentioned above is that the english version of the page is NOT displayed when I go to the english version of the page: hidden link |
December 9, 2024 at 11:10 am #16492289 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, as I have explained above, it does show the translation you previously added in the WPML editor, I could see some parts in EN before. Now when I have added XML Configuration for other parts, you need to re-translate page. When you have done it and if it doesn't work let me know. Now I tried to check but I see there is no translation added, or EN page. When you re-translate it let me know and I will check if any issue. Regards, |
December 9, 2024 at 1:39 pm #16493178 | |
annas-27 |
Hi, There are still the Title box that do not translate properly, but I will tri and fix it mysef using your example in the next few days, to see if I can fix futher similar issues by myself. please do not close this ticket; allow a few days for my testing. |
December 9, 2024 at 1:41 pm #16493182 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, sure, that sounds good, the ticket will stay open. Let me know how it goes and if you still need our help. Regards, |