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Tagged: Not WPML issue
This topic contains 5 replies, has 2 voices.
Last updated by Minesh 1 year, 6 months ago.
Assisted by: Minesh.
Author | Posts |
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October 6, 2023 at 9:33 am #14526037 | |
Andrea |
hello - after many attempts of posts migration using WP All Import/Export (from a WooCommerce/Polylang site to a NON-WooCommerce/WPML site), I finally succeed to get all the posts in place of the main language and relative tranlsated posts, also following your tutorials on this. |
October 6, 2023 at 3:49 pm #14530151 | |
Minesh Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Hello. Thank you for contacting the WPML support. I'm not sure why you are using WP All Import plugin as we have dedicated plugin to migrate from Polylang to WPML. What if you try to follow the steps given with the following Doc and check if that help you to resolve your issue. If above information is known to you, is there any specific reason that you are using WP ALL Import plugin? |
October 7, 2023 at 2:52 pm #14533005 | |
Andrea |
Hello Minesh - actually I've first used the "Migrate from Polylang to WPML" plugin to migrate from Polylang to WPML (following the Migrate to Polylang doc). |
October 9, 2023 at 12:48 pm #14539707 | |
Minesh Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
As per the doc: You want to import the content in multiple languages: Can you please try to follow the steps and check if that help you to resolve your issue. |
October 9, 2023 at 1:35 pm #14540227 | |
Andrea |
I already followed all the guides you have gently mentioned in your reply (and I did it many time, before to finally succeed on posts migration/import); but the posts synchronization didn't work. Now I need to move on as I got a deadline to meet. |
October 9, 2023 at 2:09 pm #14540401 | |
Minesh Supporter
Languages: English (English ) Timezone: Asia/Kolkata (GMT+05:30) |
Ok great. Here is the WPML Hooks API doc but there is no good option to set language information using hook: Can you please try the following troubleshooting steps and check if that help you to resolve your issue. Before running any steps that are mentioned below, Please create a backup of your website. (Database+website). . 1) Go to WPML>>Support page, click on the Troubleshooting link (blue link in the middle of the page) 2) On the Troubleshooting page, please click on the following options of the *Clean up* section. Wait for confirmation of processing after each one. - Clear the cache in WPML You can check more information for every cleanup option with the following Doc: Does that helps? if no: Then I will require language files you used to import posts using WP ALL Import plugin to check whats going wrong with your step as well as admin access details to your staging site. For further investigation, I will require access details (wp-admin and FTP) to your site. Preferably to a test/staging site where the problem has been replicated if possible. Before sharing access details: You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you enter is private which means only you and I have access to it. Here is a screenshot of private reply where you should fill the private fields: Please check the following link for details on privacy and security: |