Everything is updated now. You can proceed.
Do the tests in this page: hidden link I tested it just now and the issue is happening. Keep in mind that sometime you need to test several times, wait for a while and then test again to reproduce the issue.
Let me know.
Thanks.
I have received an update from the dev team. It seems the Flatsome theme is probably using some custom requests in its own page builder while saving the contents and maybe that is what causing the issue.
It is suggested to not switch settings between the Translation editor and the native WordPress editor. As a workaround, please add the constant below in the wp-config.php file.
I implemented the suggested changes on the staging site and everything seems to be working fine now. Kindly check this video(hidden link) for a better understanding.
Let me know if that helps or if you need further assistance in this matter.
Well, I added and tried this line of code one week ago and did not work. I commented this to you in the second message of this ticket (take a look). Right now it seems to work fine.
Please ask the dev team if they have done something else, otherwise I will not be able to apply the fix in the production site. Let me know.
Walter
Hello There,
Sorry for the delay in getting back to you.
The dev team has suggested this workaround only. No other changes were made by them inside the code.
However, It should be noted that I removed certain constants, such as Post Revision and Autosave Interval, from the "wp-config.php" file and added the new constant. I then conducted multiple tests to confirm that the issue is no longer occurring.
So, if you want, you can make the same changes on your production site and then add the workaround. I hope you'll get the expected result on your production site as well.
Let me know the update. We are always here to assist you.
We haven't heard from you in a while, and we're assuming that the issue we were working on together has been resolved. If you still require our assistance, please let us know, and we'll be happy to help.
In the meantime, if you have any further questions or concerns, please don't hesitate to reach out to us. We value your business and want to ensure that everything is satisfactory on your end.
