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Last updated by kristofferN 2 days, 8 hours ago.

Assisted by: Itamar.

Author Posts
November 14, 2024 at 9:26 am #16401394

kristofferN

Background of the issue:
I am trying to translate the Shop Page on my site hidden link using WPML. I have successfully translated it from Swedish to English, but I am having trouble with the German translation.

Symptoms:
The German translation does not save. After translating and reloading the page, the translation disappears.

Questions:
Why does the German translation not save when the English translation does?
Is there a solution to ensure the German translation is saved?

November 14, 2024 at 10:43 am #16401744

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

The screenshot shows the translation of the slug (URL part) on the shop page. Not translating the slug should still allow the translation of the shop page. But I assume the problem is actually with the translating shop page itself. I want to check this problem on your site.

If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply.

Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Regards,
Itamar.

November 14, 2024 at 1:22 pm #16402715

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, and thanks for the access details.

In WooCommerce -> WooCommerce Multilingual & Multicurrency -> Status -> WooCommerce Store Pages, I clicked the button to download the missing German store page. It is now available here.

hidden link

You can translate the slug of the German shop page in WooCommerce -> WooCommerce Multilingual & Multicurrency -> Store URLs. Please check our WooCommerce Multilingual & Multicurrencyguide here.

https://wpml.org/documentation/related-projects/woocommerce-multilingual/#urls

Please confirm that the issue is resolved now.

Regards,
Itamar.

November 14, 2024 at 1:34 pm #16402878

kristofferN

Wow! So fast and so well executed!
Many thanks for great support!