[Resolved] Unable to update Multilingual CMS and String Translation Plugins

Hello!

I'll help you get started while another support takes your case.

It's possible that the problem is with the license so i suggest you do the following:

- https://wpml.org/faq/install-wpml/#unregister (make sure you delete your site's domain from your WPML.org account)

then instead register WPML again but followin the exact steps found here:

- https://wpml.org/faq/install-wpml/#register

Once you do that, you can proceed to update the plugins and if you don't see any update present, you can try the following:

- Go to Plugin > Add New
- Click on the "commercial" tab
- Click on "check updates" (a button found on the commercial tab page)
- Select the plugins you wish to update
- Scroll down to the bottom of the page
- Click the "download" button

This time it should update correctly and it should also update correctly moving forward.

Regards.

Hi there,

Thanks for your reply.

Recreate your license key is a safe procedure. Your translations will remain intact - since this info is stored in the database and therefore, not deleted with the steps outlined previously.

Please give it a try and let us know how it goes. Thank you.

Regards,
Mateus.