Upon saving WPML doesn't store current values

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Tagged: Documentation request

This topic contains 17 replies, has 2 voices.

Last updated by Bruno Kos 1 year, 4 months ago.

Assisted by: Bruno Kos.

Author	Posts
July 3, 2023 at 12:33 pm #13932677
Vladimir	I am trying to: When editing existing post/page on secondary language, it opens up the post with empty fields so editing is practically impossible unless every whole content is added, upon saving the data is visible on frontend, but when it reloads the backend, everything is empty. Link to a page where the issue can be seen: speedwell.be I have attached the image with error log
July 4, 2023 at 10:12 am #13939339
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Thank you for contacting WPML support! According to your descriptions, it seems like that you're switching between manual translation (so in WordPress directly) and advanced translation editor, and such workflow will cause problems: https://wpml.org/faq/why-arent-my-translations-showing/#switching-to-advanced-translation-editor Does it happen if you use only advanced translation editor and not doing any changes manually in the translations? Regards, Bruno Kos
July 4, 2023 at 11:28 am #13940343
Vladimir	No everything is translated in manual translation, is there a way to disable advanced translation editor?
July 4, 2023 at 1:33 pm #13941797
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Like this, steps 1) and 2): https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/#how-to-use-manual-translation
July 6, 2023 at 6:38 am #13955111
Vladimir	It's still not displaying the content on backend, can you check if I give you an access?
July 6, 2023 at 8:07 am #13956147
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials.
July 6, 2023 at 9:28 am #13957695
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I see, so fields are empty on hidden link, or some other page? The thing is that you set field group to be translatable on hidden link So these are not the same fields in fact and this field group should not be set as translatable. https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/expert-translation-option/#field-group-translation-settings so you need to follow the above procedure first.
July 6, 2023 at 9:40 am #13957891
Vladimir	No, in fact, most of the pages in Romanian language has empty fields. hidden link hidden link hidden link I have set the field group to not translatable and it still doesnt work.
July 6, 2023 at 2:44 pm #13961279
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Deleting this Romanian field group would not fill in translations automatically because ATE cannot pull them. This Romanian field group was different than the original one. That's why you will have to do some manual work - you can now either translate all the fields using ATE or you can translate manually. Also note that you need to set proper translation preferences - for example I see that you set translate for flexible fields, while it should set to "copy" or "copy once". Please refer to this document: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/recommended-custom-fields-translation-preferences-for-acf-and-wpml/#basic-fields
July 7, 2023 at 6:51 am #13964661
Vladimir	Now after doing that, even english language is not storing values, can you please assist me with this, WPML is acting wierd.
July 7, 2023 at 7:41 am #13965083
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I get "Error: The username wpml-support is not registered on this site. If you are unsure of your username, try your email address instead." now, did you remove the user?
July 7, 2023 at 8:28 am #13965881
Vladimir	Yes, I have restored the backup from before the user was created, I will create the new enviroment and duplicate the web on new enviroment so we don't break anything on live site. Can you set my next reply as private so I can give you new credentials
July 7, 2023 at 12:50 pm #13968109
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	I marked your next reply as private so that you can safely add credentials.
July 10, 2023 at 5:34 am #13973925
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Ok, let's take this page for example: hidden link Can you do the following: - Make field group not translatable - set this page to be translated in WordPress editor - please record a video using tool such as hidden link show me where exactly does it not save the values so I could check
July 10, 2023 at 6:43 am #13974395
Vladimir	Hey, here is the screencastify link hidden link

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