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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 3 replies, has 3 voices.

Last updated by Long Nguyen 1 year, 7 months ago.

Assisted by: Long Nguyen.

Author Posts
April 23, 2023 at 8:40 pm #13523731

mohamed-amineA

Hello,
I use wcfm and wpml for translation but in the dashboard of store manager, the seller cannot translate products

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April 24, 2023 at 7:57 pm #13529729

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. Please try adding the Store Manager as a translator in WPML -> Translation Management -> Translators. Is the user able to translate after that?

April 27, 2023 at 9:56 pm #13553465

mohamed-amineA

Hi Lauren

It's doesn't work, sorry.

April 28, 2023 at 4:30 am #13554085

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Mohamed,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

Local translators can translate the jobs assigned to them. Please go to:
- WPML > Translation Management > Select the product > Add to the basket
- In the basket, assign the job to the seller (translator)

Then the seller can go to WPML > Translations to take the job and translate it.

Related documentation:
https://wpml.org/documentation/translating-your-contents/#assigning-the-translations-to-a-translator
https://wpml.org/documentation/translating-your-contents/how-to-set-up-local-translators-and-language-pairs/

While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details
https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:


define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.

Look forward to your reply.
Thanks

The topic ‘[Closed] wcfm’ is closed to new replies.