Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. Please try adding the Store Manager as a translator in WPML -> Translation Management -> Translators. Is the user able to translate after that?
Thank you for contacting WPML support, I'd be happy to help you with this issue.
Local translators can translate the jobs assigned to them. Please go to:
- WPML > Translation Management > Select the product > Add to the basket
- In the basket, assign the job to the seller (translator)
Then the seller can go to WPML > Translations to take the job and translate it.
While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line: