As you can see something happening when I'm toggling the currency. I'm using an ajax request with wcml_switch_currency to switch the currency. What I do notice is that apply_filters('wcml_price_currency', NULL ); is empty after I've made the switch.
Since it is a known issue, we have, and you stated that the suggested workaround doesn't work for you, so we want to examine your setup.
Can you please put your site online and give us access?
Please put your site in a minimum environment so we can rule out any compatibility collisions.
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I have a few problems that hold me back from continuing to investigate this issue.
1. I can access your dev site, but I cannot access it with FTP. I get:
Error: Could not connect to server
2. I'm getting a 502 Bad Gateway error on the front end of your site. Please see the attached screenshot.
3. Your site is not in a minimum environment. We need to check if this issue persists when only WPML and its add-ons and WooCommerce (without its add-ons) are active. All the rest of the plugins need to be deactivated.Can you please proceed with this?
4. Can you please tell me where you added the 'wcml_price_currency' code that you say does not work?
5. Please explain where and how to see the problem on the front end (when it is fixed).
It's because it needs an ssh key. Would it work if I submitted a very clean version, without the theme, and most of the plugins. I could compress it using the All-in-one migration plugin and send that file, so you can deploy it on your end? Together with a loom video on how to reproduce it.
Hi, and thanks for the copy of your site and video. It really helped!
I'm unsure what went wrong in the communication between you and my colleague who first helped you. For some reason, the history of the chat is gone, and I can't see it. In the ticket summary, my colleague mentioned that he provided the workaround for you, but you said it did not work. But when I examined your code (header.php), you inserted it without the workaround. It is like this:
<?php $current_currency = apply_filters('wcml_price_currency', NULL ); ?>
<?php echo "The current currency is: " . $current_currency; ?>
Using NULL will not work. When I correct it as suggested, it works:
<?php $current_currency = apply_filters('wcml_price_currency', get_woocommerce_currency() ); ?>
<?php echo "The current currency is: " . $current_currency; ?>
I put your site on our Cloudways server. You can check that it works here.
So, as it looks, it is not an issue of our wcml_price_currency hook but a compatibility issue with the WooCommerce Conditional Shipping and Payments plugin.
If so, we might be facing a compatibility issue with this plugin which is unknown to us and not in our list here - https://wpml.org/plugin/.
We can get advanced in checking if we can help from our side. But first, please consider and try the option to "Prompt for a confirmation and reset the cart". This option can be found in WooCommerce -> WooCommerce Multilingual & Multicurrency -> Settings tab, under "Switching currencies when there are items in the cart". You can read about this option here.
That seems to be the case and yes, that's the correct plugin you're linking to.
I tried simply reloading the cart page, without even changing the product, and then the conditions worked as expected. But when toggling the currency, it shows both options again.
I realize that it's out of your scope to fix this, however, do you have any idea what might be causing this? I've spent a lot of hours digging for this, but I can't seem to wrap my head around what's causing this. So if you have any idea what so ever, I'd be happy to dig further.
From experience in similar cases, I see that it might be a caching issue. But other than that, I don't know what's going wrong there. But I can esclate it to our compatibility team, and they may be helpful in this case.
For this, I created a test website with a clean WordPress install. You can access it through this link:
hidden link
With this link, you'll be directly logged in.
Could you please install the WooCommerce Conditional Shipping and Payments plugin and see if the issue is replicable on a clean WordPress installation?
Please configure WPML and WooCommerce as set on your site (just the basic configurations needed to replicate the issue are enough).
Please also ensure you install the latest version of the plugin.
Please let us know when everything is finished, and you can replicate the problem.
It's installed and activated. I also configured the WooCommerce + Plugins accordingly. However, I'm not able to recreate the problem. On this installation it works. What might be the reason for this?
As I mentioned, it might be a caching issue. Often it is caching on the server side and not from a caching plugin. On the test site, I disabled all caching on the server side. Please check in this direction.
Do you have any caching enabled on your server?
Regards,
Itamar.
The topic ‘[Closed] wcml_price_currency filter stop working’ is closed to new replies.
