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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by Bobby 1 year, 4 months ago.

Assisted by: Bobby.

Author Posts
September 11, 2023 at 3:56 pm #14377979

ofirG

Hey, so I just checked my website and just found out that my side bar widget which filter my shop page is broken. It appears normally but instead of showing 198 products available, it has only 8 products in total. For example, there is only 5 women products according to the widget in the translated version, when there should be 105 products. Also, some of the filters like product size and shoe size just disappeared.
I do not know what caused this to happen, it was fine last time I check, and I do not remember when was the last time I checked because I was focused on other things.
I also checked on String Translation and all the translation sections and all seems to be fine, as I already translated any realated Widget trasnlations.

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September 12, 2023 at 1:37 pm #14384255

ofirG

Hey any help? Still having this issue.
I managed to fix it for just a short time by using Woocommerce tools: regenerate product lookups tables, Clear transients and regenerate the product attributes lookup table. It worked for like a min but after that whole just messed up again. It seems like the WPML plugin has conflict with the Woocommerce plugin or something.

September 12, 2023 at 5:13 pm #14385617

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

is this issue happening on both your default language and translation language or just the translation language?

When I go to your site and view Mens-> Hoodies I can see the same amount under each option on the sidebar for both languages.

if this is affecting both languages try the following:

Deactivate WPML from Plugins temporarily --> Does the issue resolve?

Let me know your results, please.