WPML does not show flags and does not show the lates translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with WPML not displaying flags and not showing the latest translations on their website. Specifically, the flags do not change when a new language is selected, and the page does not display the correct translation when English is chosen.
Solution:
We identified that the issue with the flags not displaying might be due to custom CSS added to the theme. We recommend removing this custom CSS to see if the problem persists. Additionally, for the issue of the page not showing the correct translation when selecting English, we need more details to provide a specific solution.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.

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Tagged: Exception, Not WPML issue

This topic contains 4 replies, has 1 voice.

Last updated by Andrey 3 months, 2 weeks ago.

Assisted by: Andrey.

Author	Posts
January 27, 2025 at 7:24 pm #16639123
corneliusG-2	Background of the issue: I am trying to use WPML to display flags and show the latest translations on my website. The issue can be seen on the page: hidden link. I expected the flag to change when a new language is selected, and the page hidden link to show the correct translation when selecting English. Symptoms: WPML does not show flags and does not display the latest translation. The flag does not change when a new language is pressed, and the page does not show the correct translation when trying to pick English. Questions: Why does WPML not show flags? Why does WPML not display the latest translation? Why does the flag not change when a new language is selected? Why does the page not show the correct translation when selecting English?
January 27, 2025 at 7:58 pm #16639197
corneliusG-2	I have now - create a full website backup  - disable all plugins except WPML and its add-ons  - check if the issue is happening again  - if it's not, reactivate your plugins one by one, checking every time if the issue shows up again so that you can understand which plugin is causing that issue - leave all the non-WPML plugins deactivated  - switch to a default theme like TwentySeventeen  - try to recreate the issue now The issue still persists 🙂
January 27, 2025 at 10:17 pm #16639399
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. I noticed that the sub-menu flag is not displayed due to some custom CSS that might be added to your theme. I suggested removing the custom CSS and checking if the problem exists. Could you please elaborate on the following? the page does not show the correct translation when trying to pick English.
January 28, 2025 at 7:24 am #16640009
corneliusG-2	I have tried removing all costume CSS but with no luck, the flag now shows but does not change when clicked. I have added a screen shot of that the English site is chosen, the URL displays this but the danish flag is till present: With regards to the: the page does not show the correct translation when trying to pick English. the translation that is made through WPML is not shown on the page etc on page hidden link the first part is written in danish even though it is translated to englsih through WPML: Danish: Har du spørgsmål eller kan du ikke finde en behandling, du ønsker, så ring eller skriv til klinikken. Vi er klar til at hjælpe dig. Should be this in English: If you have any questions or cannot find the treatment you want, please call or write to the clinic. We are ready to help you. I have added a screen shot of the wpml translation aswell All the prices have ISK. when this should be DKK that the WPML also shows at the back end New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-wpml-does-not-show-the-lates-translation/
January 28, 2025 at 8:57 am #16640344
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I have tried removing all costume CSS but with no luck, the flag now shows but does not change when clicked. The English flag has now appeared, and I thought it had been changed in some way. Can you try to add the language switcher to the footer to test if it works the same way as in the menu? I've created a new support ticket for the translation issue to ensure we address it properly. I will assist with this here: https://wpml.org/forums/topic/split-wpml-does-not-show-the-lates-translation/