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This topic contains 35 replies, has 3 voices.

Last updated by Long Nguyen 1 year, 4 months ago.

Assisted by: Long Nguyen.

Author Posts
September 22, 2023 at 8:58 am #14445077

antoniusP-2

[SPLIT QUESTION = urls [see the same 6 screenshots, is just sent]

The WPML Product Pages [Url is of the old page, which I made this Duplicate from] !!

= I built the page, all content and shop are translated
= I used complete WPMP auto Deepl Translation

I try to explain the WPML translated Page [have an URL which can not be explained] see ATE of the WPML NL [Dutch] ES [Spanish] and De [German] pages

It is all snorkeling URL instead of Hitoy Cerere.

Regards,
TT

Product Hitoy Page [UK Default] =
hidden link

Product Hitoy Page [WPML = NL | DE | ES] page, you see a snorkeling URL [of the old duplicated page], while all content and SHOP are translated. see:

NL
hidden link
DE
hidden link
ES
hidden link

This is very remarkable.

Regards,
TT

Hitoy Product Page NL URL not correct same of ES and DE.png
Hitoy Product Page NL ATE see URL and see Live URL.png
September 22, 2023 at 9:42 am #14445709

antoniusP-2

Dear Mr Subash,

[SPLIT TICKET = Number in URL of new created pages = 1 seems to be solved for whatever reason, other one not]

However, I see that some of the links in the products are pointing to the products with the format /?post_type=product&p=****. It looks like this could be caused by to WPML Sticky Links plugin that you have on the site.

Can you please place the code for "Handling links inside shortcode content" linked below to your child theme functions.php file, then see if it helps?

https://wpml.org/documentation/getting-started-guide/sticky-links/#handling-links-inside-shortcode-content

= my reply

This has never happened, the number thing, so I wonder if the above is correct. I am not able [to edit the functions.php], I can access it, but no clue where to put this code.

The risk is for me to high, as I am not a PHP Expert. I really doubt this is the problem, but you can access the functions.php with the file manager. But I am not sure [as these problems would have happened before, and that was not the case.

But of course, you can try it.

= strange thing [number disappeared on of the new pages]

Private Snorkeling UK Default =
hidden link
Translated WPML pages =
hidden link
hidden link
hidden link

But these are still there at Hitory Cerere:
hidden link = UK Default
WPML Translated Pages [NL | DE | ES]
hidden link
hidden link
hidden link

still has the number; see three screenshots of the Spanish ES, NL, and DE translations.

Regards,
TT

number in button urls of product page = ony hitoy tour page NL DE and eS.png
number in button urls of product page = ony hitoy tour page NL DE and ED 2nd screenshot.png
number in button urls of product page = ony hitoy tour page NL DE and ED 3rd screenshot.png
number in button urls of product page = ony hitoy tour page NL DE and eS.png
September 22, 2023 at 2:45 pm #14447573

antoniusP-2

Dear Mr Sebash,

I hope this is solved soon; I have to make seven new pages with product pages. If necessary, when translating [he has seen this site], it could be of help perhaps [just] suggestion, check with your college Mr. Long Nguyen [as he dealt with this site]
1

It turns up that with new tour and product pages [same split issues WPML appear}.

I need to continue with the new pages.

What you also could do to "copy an existing product = call it Mr. Sebash Test = tour page with the linked product - take, for example [you will probably encounter similar issues]:

Fishing Tour [Mr. Sebash] = Tour Page [duplicate], same with Product Page [duplicate], and some "Lorem Ipsum."

This will probably show what goes best [translate after Lorem Ipsum en test Tour and Product Page] and show you what is not okay.

Not sure, you probably have the solution already:-), I hope.

Regards,
TT Ton

September 26, 2023 at 12:11 pm #14466809

antoniusP-2

Dear Mr. Subash / Mr. Long Nguyen,

Could you give me an update, if possible? These are old problems that return; I am currently preparing a new one with new pages [but WPML translation].

It is creating problems; I have, for example, with the translated URLs of The Hitoy Product Page, "snorkeling kind of URLs, Google will be punished big time for that."

Could you please look at how we worked the first weeks? [I was happy to finish it all = and WPML problems are still present].

Of course, I understand not all go smoothly, but this is, in my opinion, not okay.

Regards
TT

Please, Mr Subush, also talk with Mr Long [and the split issues, thanks to you both]! Kindest regards, TT

September 26, 2023 at 5:05 pm #14468651

Subash Chandra Poudel

Hi there,

Thank you for all your replies and messages.

I see the pages with the issues have a translation update necessary or a circle/update translation icon is shown for those translations.

Also, I added the code at https://wpml.org/documentation/getting-started-guide/sticky-links/#handling-links-inside-shortcode-content in your site at /wp-content/mu-plugins/wpml-sticky-shortcode.php

Before we look into the issues individually can you please try the following and see if it helps fix the issues now:

- Edit the page with the issue in the primary language.
- Update it by adding an extra space or character in the title or content so as to trigger a translation update.
- Edit the translation and complete the translations again.

If the issue persists, please let me know the list of issues that still exit and I will split the ticket into those new issues where we can look into them and troubleshoot.

Regards,
Subash

September 26, 2023 at 6:39 pm #14469197

antoniusP-2

Dear Mr Subash,

I changed with a minor edit the two tour + 2 related product pages, updated with ATE [in Dutch, German, and Spanish], and the four pages:

Two tour pages = UK Defaults:

a] Hitoy Cerere
hidden link
b] Private Snorkeling

same for products pages = UK Default

a] "product Hitoy Cerere"
hidden link
a] "Product Private Snorkeling"

All the problems are still there:

= Tour pages of Hitoy link to "a snorkeling URL" = This is REALLY WEIRD
= links from both product pages to tour pages link to UK default, instead of WPML language [NL |De |Es]
= also made minor edits to the extensive description of tour pages = UK default text instead of Dutch, English, and Spanish.

Could you please also consult with Mr. Long, as we have been over this again, and these solutions did not help [the sticky thing has never been the problem]? I have no clue why this happens.

You can check yourself. I hope this can be resolved soon.

Another thing, it seems the ATE does not save the changes, not sure. Please consult, as he is working at Chinese times, I have to continue, but this has to be solved.

Regards,
TT

September 27, 2023 at 3:32 pm #14475657

antoniusP-2

Dear Mr. Sebash / Mr. Long,

Apparently, there is a problem with WPML if a page with the ATE! It gets updated, [and probably giant BUGS with the ATE].

= all the shit happens [not all, but a lot of shit], occurs again !!!

I give the following example: I update this "tour page" with the ATE: =

hidden link

Which links the directly related product page of that tour page: =

hidden link

a]
And now "again" = "issues were solved = "return," with the pages that were working:

= The "more information" link back from product to tour goes to the UK Default page

b]

The description text [tab "description"] is in UK Default again instead of the WPML language.

Today is Wednesday, September 26; all was solved on September 15 h, at least it seemed like that.

All of those problems were solved; see SPLIT Tickets with Mr. Long. Since then, as acquainted:

= problem with new pages | products !! Mr. Sebash is looking into that
= If a page gets updated with ATE [old issues tackled by Mr Long. Appear again!

In other words, the same problems happen again.

Could you please solve this good once and for all? It is making me sick!

Regards,
TT

= If not otherwise possible, let secondary support have a close look; at this moment, WPML is shortly said to a living hell [I am sorry to state that, my apologies for that, but that is how I feel now!!]

This is not working as it should.

September 27, 2023 at 6:09 pm #14476623

Subash Chandra Poudel

Hi there,

I am very sorry for the experience you had.

I will try my best to help you here. But I am not able to fully understand your issues, Long is currently on vacation so I was not able to consult with him. I checked your past tickets and they seem to be mostly minor adjustments in the page.

To completely resolve the issues and work on them, let's please focus on one issue at a time. After one issue is resolved we can then move to another issue through a split ticket. You can also open a new ticket if you need faster help with other issues.

So, for the issue with the translation of Pages linking to Products with a URL with ID and not an actual URL for example in the translation of pages hidden link or hidden link seems to be resolved now as I no longer see those issues in the pages.

If the issue is still there, or if there are issues with other URL translations, can you please try editing the translation and then searching for "HTTP" at the top search in ATE ( translation editor ) and then translating the URLs manually as I see was tried in previous tickets and see if it helps?

If the issue is still there, or if you need further help please let me know the next issue we should focus on and also let me know the exact steps/process for me to check/see the issue at my end.

Looking forward to your updates.

September 27, 2023 at 7:04 pm #14476887

antoniusP-2

Dear Mr. Subash,

Tour Pages Url = UK Default =
hidden link
WPML Translation = Fine !!!
hidden link
hidden link
hidden link

Related Product Page = UK Default URl = look at WPML Translated Pages [I can not change these in the ATE = I have to edit the actual [which WPML does not like] = Dutch / German / Spanish Url.

hidden link

Look at this:
NL
I changed the URL = MYSELF [see Screenshots], which I get lots of warning signs not on the Dutch NL [Product Page = manually] = as the URL WPML used does not make sense

De [I did not make up this URL – I can change in the DE [German Product Page] = but that is dangerous, is it not, like I did with the NL [Dutch] = 5 minutes ago!
hidden link !!!!
ES
hidden link

Of course, if allowed, I can change the actual WPML Translated Page URL = but see the warning signs!!!

For example, like!

hidden link
hidden link
hidden link

Regards,
TT

Please look also at the translated pages of this product page = “more information link goes to UK default.”
I do not know what to do here [this part is not ATE]; it is an actual change of the URL of the WPML translated page = see Warnings of screenshots.

= The minor change does not work at my site for the WPML translated pages of the new products.”
= Sometimes, the UK default description
= URL goes to UK Default instead of WPML translated NL DE or ES page.

product UK Default Pages [Please look at WPML = see Flags Dutch | German | Spanish

of:

Hitoy Cerere
hidden link
Private Snorkeling
hidden link

my attempts fail with the ATE of minor EDIT on the UK Default Product pages, with the objective

= gets all content in the WPML language, so all the "TAB Description."
= more information = link = direct to WPML page instead of UK default

Regards,
TT

problems with WPML translating the URL of Hitoy Product Page - only Option = not allowed to change in the Dutch De or ES page - 1.png
problems with WPML translating the URL of Hitoy Product Page - only Option = not allowed to change in the Dutch De or ES page - 2.png
September 27, 2023 at 9:43 pm #14477747

antoniusP-2

Dear Mr. Subash.

About translating, the URL "more information" in the ATE is not the solution; it should work with perhaps a 'trick,'= but it has to be structural = [if not, please check with = development dept or so] but not adapting it manually. WPML should handle the translation.

It will cause many problems when optimizing these pages for SEO purposes. [that is the same thing with manual changing in a WPML page. The URL [will cause problems = not redirects 301 for SEO - the site gets blacklisted, with this kind of solution, I am afraid.

These backlinks = more information, all worked with the old pages.

See the Dropbox link; it contains an Excel file of all the old pages, which were okay till September 12th.

hidden link

Look, please, only at the lines from 87! I hope you can see now what I mean [we did not solve that by manually changing the URL = in case a default UK URL will change with a redirect, that would mean a significant problem!!! In the future! With all dead-end Links [Google hated that]

Please let me know if I can explain it correctly.

Regards,
TT

hidden link

September 28, 2023 at 4:38 pm #14483787

Subash Chandra Poudel

Thank you for the details.

I am still working on it. I will send you an update after I finish my troubleshooting.

Also, will it be okay if I use a plugin like Duplicator to copy your site to my localhost so that I can troubleshoot the issue further there?

September 28, 2023 at 4:50 pm #14483857

antoniusP-2

Dear Mr. Subash,

That is fine with me.

Regards,
TT

October 1, 2023 at 11:24 pm #14493939

antoniusP-2

Dear Mr. Subsash \ Mr Long,

Enclosed via Dropbox, an extensive files. It is clearly set up. Please check all the red lines.

So you can see, where [with the new pages], it went wrong, and what has to be resolved.

Link
hidden link

Problems
= or buttons from Product Page to related tour page [link to UK Default]
= more information [backlinks to to UK Default]
= on Procuct Pages [description] = see last Colums in Excell file.

I need this all to be resolved structural soon.

One e-mail will follow.

Regards,
TT

Regards,
TT

October 1, 2023 at 11:49 pm #14493943

antoniusP-2

This is the old file with the backlinks from

Product page [part TAB Description]

= backlinks more information, link sometimes to WPML, sometimes to UK default
= same with TAB description [sometimes UK default, sometimes okay

These pages have not changed [perhaps some, 95% not]! these were fine, and for whatever reason, WPML does not work!

All worked andd tested on September 14h; it seems after a while, WPML translation [probably automatic updates]

= but AGAIN, cause the same problems [probably auto update from WPML and translations]
= backlink Descriptions goes to UK default in some cases of NL DE ES [WPML]
= description in English

Please, I need this all solved [I hope you understand; I do my best, but I went OVER and OVER again wrong, and this is not MY MISTAKE! it simply does not work; there are BUGS!

I have chosen WPML, but the fixes [also of the past] don't work okay!

This is the old file [all worked, now again 30% is again messed up. For me, this is an impossible way of working [and this is probably happening to more people], you have copied my page, so you sort all out [what is structural going wrong [als with ATE and AUTO updates op WPML Translations.

hidden link

an example, check these pages [they were all working], not anymore, just examples:

UK Default = hidden link

NL [Dutch]
hidden link

= links again to UK Default
= Description = UK, instead of WPML [all worked before September 14th]. I tested all button and URL three times!!!!! then!!!!

DE [German]
hidden link

= links again to UK Default
= Description = UK, instead of WPML [all worked before at September 14th]

ES [Spanish]
hidden link
= links okay!!! strange enough, this one does, the other ones not anymore
= Description = same story!!! this works NL | DE not anymore; why?

I hope you, from WPML, can have solve this all, I need a SOLUTION, not a half solution; something is definitely, not okay!!

Regards,
TT

October 2, 2023 at 7:20 am #14494881

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Subash is off and I will take care of this ticket. For the private snorkeling page (hidden link), I do not see the issue when hovering over the button in the German language.
Screenshot hidden link

For the "hitoy-cerere" page (hidden link), it looks similar to this case that I shared the solution with you before https://wpml.org/forums/topic/the-button-links-in-the-homepage-slider-are-not-linked-to-translation-page/#post-14355599

The issue here is the button URL
hidden link
is redirected to
hidden link
that's why WPML does not adjust the URL automatically.

You should change the button URL on the "hitoy-cerere" page content, or translate the URL in ATE. However, I see you use the same URL in the German language, not the translation URL. Please check this screenshot hidden link

For the "More information" link in the product tab Description, I'm not sure what you did on the site but I've just edit the product > Edit the translation > Complete it again. Then the translation URL displayed on the translation product page as well. Please recheck this
hidden link

Look forward to your reply.
Thanks