WPML menu shows entries in other language

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Supporter timezone: America/Lima (GMT-05:00)

Tagged: Compatibility

This topic contains 21 replies, has 2 voices.

Last updated by Andreas W. 5 months, 1 week ago.

Assisted by: Andreas W..

Author	Posts
July 18, 2024 at 4:22 pm #15973807
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Thank you for the details. I will be glad to take a closer look into this. Could you please send me again the server protection details by using the private reply form's website access area? (I had to remove the earlier provided information, as it was published publically on a comment of this ticket)
July 19, 2024 at 6:13 am #15975986
gabyR	HTTP credentials are: User: Development, PW: strenggeheim
July 19, 2024 at 2:31 pm #15978938
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	I do see now that you only have one Chinese page: hidden link The homepage is not translated into Chinese, and this is why the language switcher is not showing any language option. Are you not planing to translate further pages into Chinese?
July 19, 2024 at 4:04 pm #15979293
gabyR	Yes, I have written this above: there is only one single page in chinese which is the contact page. No other pages will ever be translated to chinese.
July 19, 2024 at 4:13 pm #15979346
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	If the Contact page is the only translated Chinese page, the WPML Language Switcher will only display the language switcher option on the Contact Pages. It would be advisable to use a Custom Menu item for this pages, similar to the earlier setup. Somehow, this seems to be causing an unexpected behavior on the site. I would like to offer to install the plugin "All In One WP Migration" to take a copy of the site for further testing. Do you agree if I proceed?
July 19, 2024 at 5:44 pm #15979593
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Apart from the issue: Take note, that it appears that your Child Theme is not set up properly. Please follow this guide: hidden link I will try to recreate this issue now on a new test site with Divi and WPML and then get back to you.
July 19, 2024 at 7:17 pm #15979734
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	I was able to recreate this issue with Divi and WPML on a new test site. WPML by default will try to generate the menu in each language automatically, as long the menus are not translated. The issue seems to occur only in translated menus if those menus do not have any entries. Those menus will display all translated pages, posts, or taxonomies. If the menu has at least one item, the issue does not occur. This issue has been escalated to our compatibility team for further revision and we will contact you again, once the team has provided feedback. Kindly note that I will be on vacation from today until the 6th of August. One of my colleagues will get back to you about this issue.