Problem: The client is experiencing issues with saving translations for some Turkish property listings. Despite completing translations and reaching a 100% progress bar in the Advanced Translation Editor, the translations are not being saved, and the client sees a message indicating that some sentences are still not translated. Solution: We identified that this issue is related to the new version of the Advanced Translation Editor, particularly with the Classic block and linebreaks. We have escalated this to our second-tier support for further investigation. As a temporary workaround, we recommend using the previous version of the Advanced Translation Editor for the affected translations. If you need to delete the current in-progress translations, you can do so by navigating to WPML -> Translation Management -> Jobs.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: If you're adding a new language to your site using the Houzez theme and notice that listing pages created with Elementor appear weird, like in tablet view on the Desktop for English and Turkish languages, while it works fine in Bulgarian. Solution: We recommend confirming that you follow the guide on working with WPML and the Houzez theme, which can be found here: Translate Theme with WPML. Additionally, please ensure that you update the Houzez theme to its latest version. According to the changelog, Houzez v3.4.4, released on November 07, 2024, includes a fix for a problem with Elementor. You can check the changelog here: Changelog. After updating, please refresh the translations and check if the issue is resolved. If the problem persists, we encourage you to provide us access to your site through a private message, ensuring you back up your site files and database beforehand. For more details on privacy and security, please visit: Privacy and Security Policy.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to open a new support ticket with us for further assistance.
Problem: The client is trying to translate the Shipping Methods into other languages but cannot find the strings in WPML String Translation. Solution: We recommend clicking on the blue button to scan for strings that are not yet registered for translation. Once the scan is complete, search for the strings again. If found, select the strings and add them to String Translation following the steps outlined in our documentation: Finding strings that don’t appear on the String Translation page.
If this solution does not seem relevant to your issue, please open a new support ticket in our support forum.
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