Problem: You are managing translations in WPML > Translation Management for Pages and Avada Layout Sections. You noticed that the homepage status has not changed for a few days and are unsure whether to send it for translation again and which option to select. Additionally, you are seeing items in the WPML > Translations Queue. Solution: The status you observed for the homepage indicates that the page is not fully translated. We recommend you go to WPML > Translations and complete the translation by translating all segments and saving. Alternatively, you can send the page to automatic translation and select the option to overwrite existing translations. This should resolve the issue of seeing items in the WPML > Translations Queue as well.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. You can do so at the WPML support forum.
Problem: The client is using WPML with the Avada theme to translate the main menu on their WordPress site. The translated menus are displaying on two lines on desktop, indicating a potential padding adjustment issue. Solution: We recommend trying the following steps: 1. Shorten the translated menu items: - Navigate to Appearance >> Menus - Select the translated (secondary language) menu - Edit the "Navigation Label" to make it shorter if possible - Click Save Menu
2. Adjust padding/styling per language using Avada theme options: - Take a backup of your site theme options first for safety reasons. - Set the language switcher (in the admin top bar) to the secondary language. - Go to Avada >> Options. - Adjust padding or CSS under Custom CSS or relevant menu settings. - Click Save Changes. - Repeat for each language as needed
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
