Problem: The client is trying to import taxonomies and products for a WooCommerce site using WPML but encounters an issue where the content is imported in one language only, without creating translations. Solution: We recommend creating separate files for the taxonomies in each language. Import the taxonomies as translations of each other, then import the products in the original language, linking to the categories in the same language. This approach is detailed in our documentation here: Exporting Multilingual Content. Alternatively, you can use a single file containing the taxonomies in all languages if you configure it correctly. Both methods are valid and depend on your preference and setup. For further guidance, refer to the section in our documentation here: Preparing Import Files for WPML.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for personalized assistance. You can contact our support team directly through our support forum here: WPML Support Forum.
