Problem: After updating the WPML plugin, you might encounter several issues: receiving a critical error when trying to access WPML from the WordPress side menu, noticing that no languages appear under WPML > Languages in the 'Website Languages' section, and the disappearance of the language selector in the header. Solution: The issue likely stems from broken language database tables. We recommend restoring these tables by following the instructions here: https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/. After restoring the tables, re-select your site languages to ensure that content without an assigned language is automatically reassigned.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing issues with your WooCommerce product detail pages becoming empty when using many variations (e.g., 108 variations) in combination with the WPML String Translations plugin, this might be due to a regular-expression breaking silently related to CSS classes. This issue can cause the page to display only the header and footer.
Solution: We recommend taking the following steps to resolve this issue:
1. Ensure you back up your website and database completely before making any changes.
2. Navigate to
5. Save the changes and recheck the functionality.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: Unable to translate WooCommerce strings and the contact form on the Contact page. Solution: For translating WooCommerce strings, first, ensure you have attempted translation via WPML>>String Translation. If the strings are recognized but not available for translation, navigate to WPML>>String Translation and click on the Translate texts in admin screens » link at the bottom. Search for the missing strings in the Admin Texts Translation screen, add them for translation, and then translate. For detailed guidance, visit this documentation.
To translate Contact Form 7 forms, follow the steps in this documentation after ensuring you have backed up your site.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
