Problem: The client experienced issues like a WPML-related banner about Media Translation setup did not disappear. Also, the client realized that the Translation Dashboard entries did not match up with the translation status of existing content. Solution: 1. We recommended increasing the WordPress memory limit to at least 256 MB to meet WPML's minimum requirements, which could help with overall site performance and stability. The client can add the following code to the wp-config.php file:
define('WP_MEMORY_LIMIT', '256M');
2. For the media translation installation issue, disabling and re-enabling the 'WPML Media Translation' plugin resolved the notification banner problem. 3. Regarding the translation job issues, it was suggested to check if any original content existed twice on the website. We found various posts sharing the same title, which led to confusion for the client on the Translation Dashboard.
If these solutions do not resolve your issues or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is working on a site under development and trying to complete the media translation setup using WPML. They received a message indicating that the media translation setup isn't finished. When clicking the provided button, it redirects to the media translation screen without additional information. Solution: 1. If the WPML Media Translation add-on appears active under Plugins -> All Plugins, then the setup is actually complete despite the message. 2. To remove the persistent message, the client should: - Take a backup of the database. - Navigate to WPML -> Support -> Troubleshooting. - Click on the 'Remove all messages and notifications' option.
It is important to back up the database before performing these steps. If the issue persists or if the solution provided here is outdated or not applicable, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed. For further assistance, please open a new support ticket or visit our support forum at WPML Support Forum.
Problem: You are using the Modern Event Calendar in WordPress and have translated the calendar page from traditional Chinese to English using WPML. Initially, the texts around the calendar appeared in English, but no events were displayed. After translating a few event pages individually, you encountered an error message indicating 'too many redirects', and the browser could not open the page. Solution: We recommend comparing the steps you followed with those described in the guide on how to translate events using WPML with the Modern Event Calendar. You can find the guide here: https://webnus.net/dox/modern-events-calendar/translate-with-wpml-plugin/. This comparison will help ensure that the events are translated correctly.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance at WPML support forum.
