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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a specific string from the 'WooCommerce PayPal payment' plugin using WPML's 'String Translation', but the translation does not appear on the frontend after clearing the cache.
Solution:
If the string you are trying to translate is "Pay via PayPal" and it's not displaying in the frontend, we recommend following the workaround provided in our documentation. Please visit https://wpml.org/errata/woocommerce-paypal-payments-pay-via-paypal-translation-not-working/ and apply the suggested steps.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 2 months ago.

Assisted by: Long Nguyen.

Author Posts
July 7, 2024 at 12:09 pm #15907185

ofirG

Background of the issue:
I tried to translate a specific string from 'Woocommerce PayPal payment' plugin but I couldn't succeed. I added it to the 'String Translation' on the WPML plugin, translated it and removed cache afterwards.

Symptoms:
The string hasn't been translated.

Questions:
Why isn't the string from the 'Woocommerce PayPal payment' plugin being translated after adding it to 'String Translation' and clearing the cache?

July 8, 2024 at 3:16 am #15909099

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Thank you for contacting WPML support, I’m happy to help you with this issue.

Do you mean the translation string "Pay via Paypal" is not displayed in the frontend? If yes, please follow the workaround in the documentation below and let me know if it helps.
https://wpml.org/errata/woocommerce-paypal-payments-pay-via-paypal-translation-not-working/

Looking forward to your reply.
Thanks

July 8, 2024 at 6:15 am #15910011

ofirG

Hey, thanks for answering!
I managed to solve the problem with custom CSS. I prefer not to add more custom codes/plugins to the wp-content folder.

Thanks, appreciate the help!

ofirG confirmed that the issue was resolved on 2024-07-08 06:15:21.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.