Background of the issue:
I am trying to create a course bundle in one language (e.g., English) and duplicate it to a second language (e.g., Arabic) using WPML. The site I need help with is hidden link. I have confirmed that the bundle post is translated and published correctly, the WooCommerce product created by Tutor LMS exists in both languages and is translated in WPML, and all products are linked correctly under WPML → WooCommerce Multilingual → Products. There is no custom code overriding cart behavior.
Symptoms:
The duplicated course bundle does not get added to the WooCommerce cart when clicked, regardless of which language the original bundle was created in. The duplicated version never adds to cart, while the original one works fine.
Questions:
Why does the duplicated course bundle not add to the WooCommerce cart?
Is there a specific setting in WPML that needs to be adjusted for duplicated products?
I apologize for the delay in responding. I will take care of this ticket; the reply time will be shorter now.
Just to confirm that I’ve understood the issue correctly:
You have a course bundle created using the Tutor LMS Pro plugin. When WPML is active, this bundle functions correctly on the English (default) version of your site, but on the Arabic version, the “Add to Cart” button does not add the bundle to the cart.
The only plugins required to reproduce the problem are Tutor LMS Pro and WPML and its addons.
Can you please confirm if the above summary accurately describes the issue you are facing?
The Pro version of this plugin is compatible with WPML and requires the installation of their WPML Addon, please check this documentation: hidden link
If after installing it and setting it up, the issue persists:
To debug this further, I'll need to replicate your site locally. For this, I'll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" or "Updraft Plus" on your site.
This will allow me to create a copy of your site and your content.
Once the problem is resolved, I will delete the local site.
The Pro version of this plugin is compatible with WPML and requires the installation of their WPML Addon, please check this documentation: hidden link;
Before further debugging, please install and set it up, and check if the issue persists.
It looks like the problem comes from custom code added in your child theme, right? With the parent theme or a default WP theme, there is no "add to cart" button for the bundle product.
It seems you need custom programming work, which is beyond the scope of our support.
There no issue is not with the custom code I tried with the default theme and add to cart button shows in both languages but it still does not add to cart
_tutor_course_product_id => '24038' (Vaginismus + Yoga Program for Fourteen Days)
bundle-course-ids => '9895,11774',
ARABIC:
_tutor_course_product_id => '24040'
bundle-course-ids => '10693,11778',
Checking the products, I noticed that 24040 was not the translation of 24038. I changed Translation of "NONE" for Translation of "Vaginismus + Yoga Program for Fourteen Days" and saved: hidden link;
As far as I can see, now it's possible to add the Arabic product to the cart. Can you please confirm?
The problem was that the bundled course and its translation weren't connected. So, you have to go to the secondary language product of the course and edit it. Make sure it's a translation of the original language course. Check the screenshot attached, please.
