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This thread is resolved. Here is a description of the problem and solution.

Problem:
The latest update (4.5.9) caused sidebar widgets created in different languages to appear in both languages.

Solution:
This has been reported to our developers and they provided a workaround, it requires changing a file in the WPML plugin.

Please create a full backup then check the workaround from here: https://wpml.org/errata/wpml-4-5-9-widgets-are-shown-in-all-languages-if-classic-widgets-plugin-is-enabled/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 2 voices.

Last updated by egian145 1 year, 7 months ago.

Assisted by: Mohamed Sayed.

Author Posts
September 5, 2022 at 4:48 pm #11991663

egian145

The latest update (4.5.9) caused sidebar widgets appearing on both languages instead of only per translation.

September 5, 2022 at 5:34 pm #11991757

Mohamed Sayed

Hi,

1. As discussed in chat, please provide me with the download link of the site clone once you create it. I've enabled the private reply so you can securely share the link.

2. Please provide your debug information so that I can get a look at some of your configurations. You can find it in WPML > Support > click on “Debug information” link. Please check this link for more info: http://wpml.org/faq/provide-debug-information-faster-support/

Regards,
Mohamed

September 6, 2022 at 8:26 am #11994049

Mohamed Sayed

Hi,

We were able to replicate the issue when the "Classic widgets" plugin is enabled. This has been reported to our developers and they provided a workaround, it requires changing a file in the WPML plugin.

Please create a full backup then check the workaround from here: https://wpml.org/errata/wpml-4-5-9-widgets-are-shown-in-all-languages-if-classic-widgets-plugin-is-enabled/

Regards,
Mohamed

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.