andreaB-8
Hi,
I've an issue with this site.
hidden link
when I go in edit page In right column I see less content than content that I've in Home Page, here is my Home Page
hidden link
But here is what I see in translation page
hidden link
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+03:00)
Hi,
Please login to this sandbox site and install the KingCompser plugin. (hidden link )
After that, please create a test home page and translate it to replicate the issue. If the issue is replicable, please let me know how to reproduce it to consult our compatibility team.
Thanks for your cooperation
Best regards,
Osama
andreaB-8
I don't know where to find KingCompser plugin
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+03:00)
Hi,
It's part of your theme, so please upload your theme to the sandbox site.
Best regards,
OSama
andreaB-8
Please help me finding a solution!! Thanks!!
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+03:00)
Hi,
I was able to replicate the issue on the sandbox site. I'll consult our 2nd tier support team and update you as soon as I get their reply.
Best regards,
Osama
andreaB-8
OK please reply me ASAP!!!!
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+03:00)
Hi,
I'll update you when I get any updates. It might take some time due to workload and weekend.
Thanks for your patience!
Best regards,
Osama
andreaB-8
When do you think that you could send me something....
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+03:00)
Hi,
I don't know because the issue has now been escalated to our compatibility team.
Best regards,
Osama
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+03:00)
Hi,
The plugin is currently not compatible with WPML. We tried to get in contact with the author without luck.
Please contact plugin support, consult them regarding this issue, and let us know their findings.
Best regards,
Osama
andreaB-8
Frien I need a way for apply translation.... please even doing manually per every page/block but I need a way. Thanks!
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+03:00)
Hi,
I'm afraid we don't have a method for translating the builder content, so please consult the builder support regarding this issue and how they suggest translating their content.
Best regards,
Osama