Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
Sun Mon Tue Wed Thu Fri Sat
- 12:00 – 14:00 12:00 – 14:00 12:00 – 14:00 12:00 – 14:00 12:00 – 14:00 -
- 17:00 – 21:00 17:00 – 21:00 17:00 – 21:00 17:00 – 21:00 17:00 – 21:00 -

Supporter timezone: Europe/Vienna (GMT+01:00)

This topic contains 2 replies, has 0 voices.

Last updated by nataliaD 9 hours, 9 minutes ago.

Assisted by: Bigul.

Author Posts
November 23, 2024 at 1:13 pm #16436034

nataliaD

Background of the issue:
I need to create a second language menu on my site hidden link, but I don't want to translate products and pages.

Symptoms:
I tried to sync the menu, but this functionality is not active.

Questions:
How can I create a second language menu without translating products and pages?
Why is the menu sync functionality not active?

November 23, 2024 at 4:37 pm #16436292

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

The automatic menu sync will only works if we translate the posts and pages to secondary languages. As a workaround you can create menus manually in secondary languages. Refer to this article for more details - https://wpml.org/documentation/getting-started-guide/translating-menus/#fully-custom-create-menus-manually

Also, you can choose the *Translatable use a translation if available or fallback to original language* option for the Pages and Products Post Types. It will allows to list the primary language posts in secondary language without translation or content duplication - https://wpml.org/documentation/getting-started-guide/translating-menus/#fully-custom-create-menus-manually

--
Thanks!

Bigul

November 24, 2024 at 11:02 am #16436952

nataliaD

Hi, the creation al 2nd language is done but are empty because i don't find any pages to link to the new menu.

hidden link

as you can see in the image above is empty the selection even if i set-up the fallback pages as below

hidden link

futhermore i don't understand why i can see 7 menu in english and only 3 in arabic (i have only 3 menus)

thanks

November 24, 2024 at 4:20 pm #16437284

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. Please fill the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

--
Thanks!

Bigul