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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where links in the Spanish version of your primary navigation bar aren't linking to the correct Category pages, and the URLs have incorrect character encoding (e.g., “á” substituted for an “a” with an accent mark), leading to non-existent pages.
Solution:
We recommend following these steps to resolve the issue:
1. IMPORTANT: Create a backup of your website. Alternatively, test this on a copy/staging version of the website to avoid any disruption of a live website.
2. Navigate to the WordPress Dashboard > WPML > WP Menu Sync.
3. Click the sync button.
4. Select all the checkboxes.
5. Click the start button.
This should help in correcting the links in your navigation bar. For more detailed guidance, visit our documentation on translating menus.

If this solution does not resolve the issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket for further assistance.

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Last updated by Christopher Amirian 2 weeks, 4 days ago.

Assisted by: Christopher Amirian.

Author Posts
December 11, 2024 at 3:28 am #16501050

metroW

Background of the issue:
We are working on translating the English version of our website into Spanish using WPML. An issue has arisen where links in the Spanish version of our primary navigation bar aren’t linking to the Category pages as intended.

Symptoms:
The links in the Spanish primary navigation bar are not linking to the correct category pages. The URLs in the navigation bar have substituted the HTML code, “á” for an “a” with an accent mark, leading to non-existent pages.

Questions:
How can we update our navigation bar to point to the correct page?

December 11, 2024 at 2:12 pm #16503965

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support.

Would you please do as follows?

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to WordPress Dashboard > WPML > WP Menu Sync
- Click the sync button.
- Select all the checkboxes
- Click the start button

See if it fixes the issue?

For more information:
https://wpml.org/documentation/getting-started-guide/translating-menus/

If not, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

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