[Closed] Product Categories are a mix of English and translated values

Hi there,

As we discussed on the chat, were you able to restore the website and use the workaround to automatically translate the product categories?

Please let us know. Thank you.

Hi there,

Thanks for your reply.

It seems that the workaround shared previously (https://wpml.org/faq/how-to-translate-all-taxonomy-terms-at-once/) won't apply to taxonomy terms that were already translated.

For instance, I have removed the 'Empowered Feminine' term from the Italian version: hidden link. Then I added the same term to this new dummy product created: hidden link

Now if we open the Italian translation of this product, we can automatically translate the term: hidden link

Therefore, may I kindly ask you to:

- go to your Product Categories list first (hidden link)
- change to the desired language using the backend switcher at the top bar
- find the terms which were wrongly translated/copied and delete them
- now add a new product or use the already shared here, and assign these terms to it
- translate it automatically

It should be fine after these steps. Please give it a try and let us know how it goes. Thank you.

Hi there,

Thanks for your reply.

In this case, you can use the 'bulk actions' dropdown, in order to select several terms and delete them at once.

Another options would be:

- to use a plugin like this hidden link
- or a custom code/query, like this: hidden link

DISCLAIMER:

Note: the possible solution provided is to be used just as an informational one. Please remember that custom coding is out of the scope of our support, so we can't create, debug or modify code for you and it's your responsibility to maintain it. We hope the one we used as an example could point you in the right direction. Please check our support policy: https://toolset.com/toolset-support-policy/ - https://wpml.org/purchase/support-policy/

Thanks for your understanding. If you need anything else don't hesitate to contact us.

Hi there,

Sure thing, I'll show you how to do it.

We tried to access your website using the credentials shared previously, but they are not working anymore. Therefore, we have created a Sandbox install and made a video for you showing the step-by-step of deleting the translated terms at bulk in this SB. Please check the videos:

#1 deleting the already translated terms at bulk: hidden link

#2 auto-translating a new product created, which have all the terms that had their translations deleted in the first video: hidden link (please observe that the translations in this Sandbox page are dummy translations, made only for testing purposes)

The videos show the same steps outlined in this reply: https://wpml.org/forums/topic/product-categories-are-a-mix-of-english-and-translated-values/#post-14082127

Please take a look on them and let us know if you're able to get the desired results now. Thank you.

Hello Corina,

Welcome to our support forum!

That is expected, I'm afraid. You still need to update the translated products, so that the new categories translations are reflected to them.

You can also do this at bulk. So, after re-translating the terms (as explained in the videos shared above), you would have to:

- Go to WooCommerce -> Products
- Change to the desired language with the backend language switcher at the top bar
- Select the products you want to edit: hidden link
- Here you will find a Bulk Actions drop-down on the top left of the screen. Choose the Edit option, and click apply: hidden link
- Then, click on 'Update' and check if it solves the issue

Then the new category translations should be refreshed and assigned to the translated products.

About your last issues, I'm not sure if I fully understood them. Could you please send some screenshots showing the two product category names in one language, and the child terms dissociated from the parents?

If you're still stuck, may I kindly ask you to provide us with the access again? Your next response will be private.

Please let us know. Thank you.