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Tagged: Exception
This topic contains 11 replies, has 2 voices.
Last updated by michaelB-145 1 year, 4 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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December 8, 2022 at 3:52 pm #12616103 | |
michaelB-145 |
I have updated the home page (english version). Then translated the content to German, but the translation is not visible. |
December 11, 2022 at 8:56 am #12628249 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) First of all, sorry for the late reply due to a higher workload. I've checked your home page, and it seems translated. (Kindly check the attached screenshot) Kindly let me know if you still face the same issue. 2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line: /* Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M'); Best regards, |
December 11, 2022 at 11:13 am #12628611 | |
michaelB-145 |
Sorry, I should have been more accurate in my description. Please see the attached screenshot. The left part of the image is the new (top) of the page. The part on the right is the "old" version and has not been replaced by the new translated text (which also refers to the Christmas subscription voucher. |
December 11, 2022 at 11:21 am #12628671 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for your update. Could you please let me know how you added this image/section? Also, please try to make a minor edit to the default language page and update the translation. Thanks, |
December 11, 2022 at 12:33 pm #12628951 | |
michaelB-145 |
I changed the last paragraph on the page under the section Overlanding and added "(Abenteuer)" to the German. This is also not showing. |
December 11, 2022 at 12:35 pm #12628953 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
December 11, 2022 at 2:10 pm #12629373 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for the access details. I checked your site and found that the Classic editor is not working correctly, so I've installed the latest version of String Translation. Could you please re-translate the page and check if the translation will work correctly? Best regards, |
December 11, 2022 at 3:43 pm #12629699 | |
michaelB-145 |
Hi Osama, thanks for the update. I can't go online at the moment, but will check asap and get back to you. |
December 11, 2022 at 4:24 pm #12629793 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Sure, please take your time and let me know when you re-translate the page if it works correctly. Best regards, |
December 12, 2022 at 9:55 am #12632917 | |
michaelB-145 |
Thanks for your assistance Osama. It all seems to be working fine again. I really appreciate your time and support. |
December 12, 2022 at 10:01 am #12633053 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, It's great to hear that the issue is fixed now. 🙂 Please don't hesitate to open a new ticket if you face any other issues. We are always happy to help you. Have a great day! Best regards, |