Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 6.08 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Los_Angeles (GMT-07:00)

This topic contains 3 replies, has 2 voices.

Last updated by Bobby 10 months, 3 weeks ago.

Assisted by: Bobby.

Author Posts
June 7, 2023 at 3:48 pm #13788023

fernandoS-45

I am trying to: To change the currency in the Widget Currency Switcher

Link to a page where the issue can be seen: hidden link

I expected to see: When I change the currency, I expect to see the selected currency in the product prices;

Instead, I got: The currency don't change

June 7, 2023 at 11:35 pm #13789621

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

When I go to your site at the moment I am not able to see the currency switcher to test this, do you currently have it deactivated?

June 8, 2023 at 8:30 am #13791043

fernandoS-45

Hi Bruno,

thank you very much for your answer.

Please analyze the image in attachment.

Best regards,
Vítor

Screenshot 2023-06-08 at 09.30.25.png
June 8, 2023 at 5:10 pm #13794719

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

The topic ‘[Closed] Widget Currency Switcher’ is closed to new replies.