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This topic contains 3 replies, has 0 voices.

Last updated by Andrey 13 hours, 41 minutes ago.

Assisted by: Andrey.

Author Posts
February 27, 2025 at 3:36 pm #16756985

christianH-92

Background of the issue:
I am trying to update the WPML plugins on my site hidden link. After updating sitepress-multilingual-cms, wpml-media-translation, and wpml-string-translation, I encountered an issue.

WPML Update is Incomplete

You are running updated sitepress-multilingual-cms, wpml-media-translation and wpml-string-translation, but the following components are not updated:

woocommerce-multilingual (required version: 5.4.0)
Your site will not work as it should in this configuration Please update all components which you are using. For WPML components you can receive updates from your WPML.org account or automatically, after you register WPML.

Symptoms:
After updating, only the main default language is showing correctly, and all prices in other languages show the default language prices. The woocommerce-multilingual component is not updated to the required version 5.4.0.

Questions:
How can I update the woocommerce-multilingual component to the required version? The required version doesn't seem to exist??
Why are the prices in other languages showing the default language prices after the update?

February 27, 2025 at 4:40 pm #16757253

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/

If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab.

If that does not resolve the issue, you may need to update the plugins manually.

Here’s how to manually update the WPML plugins:

1. Download the latest version of WPML from https://wpml.org/account/downloads/.
2. Disable all WPML plugins.
3. Delete the plugins (your settings and translations will remain intact in the database).
4. Upload the newly downloaded WPML plugin by going to **Plugins -> Add New -> Upload Plugin**.
5. Activate WPML.

Please remember to back up your database before proceeding.

February 27, 2025 at 6:32 pm #16757731

christianH-92

Thank you, I managed to update to v 5.4.0 but now all our prices in all languages are in the default currency (dkr). Any idea what could have happened here ?
Multi currency is still enabled and set up as before the update?

February 27, 2025 at 7:44 pm #16758015

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I can't say for sure, as all WooCommerce Multilingual data is stored in the database. Deactivating or deleting the plugin or further updating it should not affect this data. Are you sure that all the necessary WPML plugins are activated and updated?

How should the prices look? Could you please provide some examples? Please upload the screenshots.