[Resolved] DISABLING UNTRANSLATED PAGES

Problem:
The client's website has pages translated into Chinese, but untranslated pages are incorrectly showing a URL with the Chinese language code (e.g., domain.com/zh-hant/postname) instead of remaining in the default English URL (e.g., domain.com/postname). This issue is believed to be harming SEO.
Solution:
If you're experiencing this issue, we recommend checking your WPML settings. You might have selected the Translatable - use translation if available or fallback to default language option for Posts and Pages in WPML>>Settings>>Post Types Translation. To resolve this, switch to the Translatable - only show translated items option after performing a site backup. This change should ensure that untranslated pages retain the default language URL. For more detailed guidance, please refer to our documentation on displaying untranslated content: Displaying Untranslated Content on Pages in Secondary Languages.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.