Editing product, page, or other translations increases CPU use beyond tolerance

This thread is resolved. Here is a description of the problem and solution.

Problem:
Editing product, page, or other translations increases CPU use beyond tolerance

Solution:

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.

Please follow this Errata https://wpml.org/errata/wordpress-6-3-performance-issues-with-string-translation-in-specific-scenarios/ and apply the workarounds.

If this doesn't help, update to latest beta (hotfixes) of WPML and String Translation.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Known issue

This topic contains 5 replies, has 3 voices.

Last updated by Waqas Bin Hasan 1 year, 6 months ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
August 25, 2023 at 9:36 am #14290641
bW-2	Tell us what you are trying to do? Edit tranlslated versions of pages, posts, products, Divi theme builder layouts Is there any documentation that you are following? Nothing new here. This site has been using WPML for a long time, but has recently become extremely slow and unresponsive during translation. Is there a similar example that we can see? This is a repeatable problem, visible for the past week or longer. What is the link to your site? hidden link Translations are at hidden link Screenshot shows spike in CPU usage when editing in Hebrew translation.
August 26, 2023 at 8:22 pm #14295249
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Thank you for your message. This could be related to the following known issue: https://wpml.org/errata/wordpress-6-3-performance-issues-with-string-translation-in-specific-scenarios/ If the performance in the second language improves significantly when you deactivate the String Translation plugin, please use one of the workarounds from the above errata. Please let me know if this doesn't solve the problem for the time being. Our developers are already working on a solution to the problem, which should be integrated into the upcoming updates to WPML and String Translation. Best regards Andreas
August 27, 2023 at 8:31 am #14295655
bW-2	After following the instructions in the article, CPU usage is still very high and the site becomes extremely slow or unresponsive during editing translations.
August 27, 2023 at 2:28 pm #14296465
bW-2	support@wpml.org has been granted administrator access to a staging copy of the website at staging.jlmwines.com We have discovered that disabling the Fibosearch plugin is required to prevent a conflict that causes failure to save translated content. Even with the Fibosearch plugin disabled, we are unable to make edits to translated content because of high CPU usage. Please help us get past this inability to edit translated content, and the huge delays in displaying translated content. We trust WPML, and need support to get the site working again.
August 28, 2023 at 8:16 am #14298067
bW-2	Our site is crippled by slow display of translated content. Editing translated content is nearly impossible. CPU usage is so high that our hosting service is threatening to close the account. Your site says "Opening new tickets will increase your wait time. Our support system prioritizes clients with fewer tickets, so that we can respond quickly to everyone." Why is there no response for close to 24 hours? The image uploaded shows the enormous CPU usage when editing translated content. This needs to be addressed!
August 28, 2023 at 11:49 am #14300239
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. I am assigned this ticket and 'll try my best to help you on the matter. Please also accept our apologies for delay in response due to high load in support. We've just released hotfix (beta) versions of WPML and String Translation, mainly focused on performance issues vs WordPress 6.3. Can you please install these versions and retry? You can either do this from Plugins -> Add New -> Commercial and switch to Beta channel and install or can directly download from your https://wpml.org/account/downloads/ account (see attached). IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try this on a staging/dev site first, so your live website isn't compromised. Please let me know. Regards.
August 28, 2023 at 12:29 pm #14300839
bW-2	It looks like the hot fix works. Editing became fast as before.