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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

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This topic contains 8 replies, has 2 voices.

Last updated by Long Nguyen 1 year ago.

Assisted by: Long Nguyen.

Author Posts
April 16, 2023 at 8:01 pm #13482483

andreaB-8

Hi, I translated all my site pages but I've an issues with covers

hidden link

all pages in IT have an image cover

all pages in EN don't have image cover!

Is there a way for resolve? I don't want to set manually!!

Thanks!

April 18, 2023 at 4:35 am #13492287

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Andrea,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: 
https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.

Look forward to your reply.
Thanks

April 19, 2023 at 1:39 am #13500595

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

Some pages in the menu area are the destination post and the cover image section is set up in the section "Mikado Title" when editing the destination.
Then I set some custom fields preference in the screenshot to "Copy" and copy the value from the destination in the original language to translation > update the destination > update the translation.
hidden link

Now you can see the cover image display on the translation destination as well.
hidden link

For other destinations, you can edit it in the Italian language > click on Update > Update the translation to copy the setting values to the translation.

Look forward to your reply.
Thanks

April 19, 2023 at 2:41 pm #13505719

andreaB-8

Thanks for your help friend, is there an easy was for apply to all?

We've:
- Destinations
- Tours
- Pages
- Posts

In these we need to see covers

Thanks

April 20, 2023 at 2:02 am #13508477

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

Yes, the custom field preference in the section "Mikado Title" will be applied to all post types (page, post, tour ...). You can just edit a tour, enable the title, add some info > update the tour > update the translation and see how it goes.

Look forward to your reply.
Thanks

April 20, 2023 at 5:43 pm #13513495

andreaB-8

Why do you write "Mikado Title"??? I mean slider image in every page.

Why do you write "You can just edit a tour"?? what about Destinations, Post, Pages ....

Can you tell exactly what to do for show slider

"enable the title, add some info"

Send me screen-shot....I need an easy way for update all content....

Thanks!!

April 21, 2023 at 1:42 am #13514695

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

In the first comment, you said:

"all pages in IT have an image cover
all pages in EN don't have image cover!"

I understand it is the header image cover like on this page hidden link

Now you said: "I mean slider image in every page". Can you please share a page URL in the Italian language where it displays a slider and doesn't have the slider in the English language?

For the header image cover, please enable the option Title area in the section "Mikado Title" and fill in the information in the Italian language and save changes to copy all values to the English language, please check this screenshot hidden link

Look forward to your reply.
Thanks

April 21, 2023 at 10:42 pm #13520075

andreaB-8

Thanks for your help!

--
I understand it is the header image cover like on this page hidden link
--
yes, and here for Example I don't have image
hidden link

as in all other pages/destinations/tours etc..

--
For the header image cover, please enable the option Title area in the section "Mikado Title" and fill in the information in the Italian language and save changes to copy all values to the English language, please check this screenshot hidden link
--

Do I've simply do this action in IT version, set Show Title Area in all pages.... only this for make image in all EN pages??

But what about even text that I see overs these images?
How to translate? Where to translate?

Thanks

April 24, 2023 at 1:20 am #13523927

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

>> Do I've simply do this action in IT version, set Show Title Area in all pages.... only this for make image in all EN pages??

Yes, just set the image cover when editing the destination in the Italian language and click update. Please check this screen record
hidden link

>> But what about even text that I see overs these images?
How to translate? Where to translate?

The text in the header cover is the destination title (post title), you can translate it in the Advanced Translation Editor.

Look forward to your reply.
Thanks

The topic ‘[Closed] Pages images covers empty’ is closed to new replies.