Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Europe/Kyiv (GMT+02:00)

This topic contains 2 replies, has 0 voices.

Last updated by Andrey 29 seconds ago.

Assisted by: Andrey.

Author Posts
January 17, 2025 at 3:27 pm #16607046

grahamJ-2

Background of the issue:
I am using automatic translations in WPML and after finishing, it shows that I have a lot of pending reviews. However, when I click to check the pending reviews and approve them, it shows 'no data'.

I have already tried fixes from three articles, but none worked.
These are the fixes I found:
https://wpml.org/forums/topic/translations-waiting-for-review-not-shown/, https://wpml.org/forums/topic/translations-waiting-for-review-2/, https://wpml.org/forums/topic/problem-with-translation-reviews/page/2/.

The issue can be seen here: hidden link.

Symptoms:
When I try to check and approve pending translations, I get a 'No data' message instead of seeing the pending translations.

Questions:
Why are the pending reviews not displaying?
What can I do to resolve the 'No data' message when checking pending translations?

January 17, 2025 at 9:45 pm #16608338

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

Have you tried setting yourself up as a translator, configuring the language pairs, and then checking if you see the translation queue? Here’s how to do this: https://wpml.org/documentation/support/wpml-admin-capabilities/#add-translator

January 20, 2025 at 2:03 pm #16613845

grahamJ-2

Hi,
yes, i already tried that, my user is added to all languages

languages.png
January 20, 2025 at 2:19 pm #16613950

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

January 21, 2025 at 11:30 pm #16620733

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for the provided details. However, I am unable to log in to the admin. Once I enter the server protection details and access the admin URL, it gives me a "page not found" error. Could you please check this?

January 22, 2025 at 10:40 am #16622268

grahamJ-2

Hi there,

Apologies - the correct admin URL is hidden link

Kind regards

January 22, 2025 at 10:26 pm #16625189

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you. I will take a look and let you know.