Link to a page where the issue can be seen: hidden link
I expected to see: The advanced tranlator , but it gives me an error:
"The Advanced Translation Editor could not process this content (Failed to parse because your job is above file limit of 1MB). If you keep seeing this error, please contact our support team."
Yes, files (jobs) sent to Advanced Translation Editor (ATE) are limited to 1MB. Usually this error happens when a custom field or meta containing the JSON copy of the content is also sent in the translation.
Did you change any translation preferences in "WPML > Settings"? Or did you add any custom code in "WPML > Settings > Custom XML"?
Could you please provide me with a temporary admin access (wp-admin and FTP) – preferably to a test site where the issue has been replicated – so I can further investigate.
I will activate a private field for your next answer where you can provide that information safely (this field is only visible by you and the support team). Don't share your own admin account, create a new one that you will delete when we finish troubleshooting.
IMPORTANT: Before we proceed, please backup your site and database.
I think I found why the file is too big. For each participant you have a select field for countries. If you have almost 200 countries x 10 participant that's 2000 fields to translate.
Because it's a production site and a time sensitive matter, you can switch to our classic editor for a moment to translate your form and then switch back to our Advanced Translation Editor (ATE).
- Go to "WPML > Configuración > Editor de traducción > Editor para traducciones nuevas", select "Editor de traducción clásico" and click on "Guardar"
- Resend this form to the translation
- When you open the translation job to translate it, you will have our Classic Editor
- Once you're done translating your form in all languages go back to "WPML > Configuración > Editor de traducción > Editor para traducciones nuevas", select "Editor de traducción avanzado (recomendado)" and click on "Guardar"
The topic ‘[Closed] Problem translating gravity form’ is closed to new replies.
