Our site has many strange issues with WPML
today it was the stranger:
The source is in English, and we have Italian + France
today the English homepage was changed to Italian!
I have to restore the page to a month back to bring back the English.
Do you know why this happens?
Also - there is a mess with the menus.
please see this video: hidden link
Thank you for contacting WPML support, I'd be happy to help you on this issue.
According to the debug info, I see that the default language on your site is English, but somehow the homepage is changed to the Italian language automatically. I'm not able to check the issue on your site because it has been restored from a backup and now everything works correctly but do you remember to install a third-party plugin or change something on your site?
It would be better if you have a staging site where the issue is replicated and I can take a closer look. If this issue happens again, please try to enable the minimal environment as below to see if it helps.
- Deactivate all non-WPML plugins
- Switch to a standard theme of WordPress (2022)
❌ IMPORTANT: Please backup your database and website before proceeding ❌
Yes, I watched the video that shows the menu issue. Did you try to enable the minimal environment to see if it helps? Did you install a third-party plugin or change something on your site?
If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info.
