The key is wrong

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Author	Posts
June 23, 2023 at 4:31 am #13881603
مروج الرحيلي	I am trying to: Link to a page where the issue can be seen: I expected to see: Instead, I got: It was purchased from wpml , and when I put the key to install, it turned out to be an error. I hope to fix the matter
June 23, 2023 at 12:06 pm #13884085
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hi There, Thanks for contacting WPML Support. I will try my best to assist you in this matter. From our subscription management system, I can see that no website is associated with this Site key. Would you kindly check by generating another site and then trying to activate the license? - Please go here(https://wpml.org/account/sites/) and delete the site and the site key. - From the same page, click on the "Add new site" button - Add the site and generate a site key. - Then, go to that site and try to activate the plugin by entering the new key. Related documentation: https://wpml.org/faq/install-wpml/#register Please check and let me know if that helps. But, if the issue persists, then please go to the "WPML > Support > Installer Support" page and share a screenshot of the recent error that is logged there. I will check and let you know what to do next. Looking forward to your response and appreciate your patience and kind cooperation in this matter. Best Regards, Prosenjit