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Can you please share some URLs and/or screenshots to explain the issue in more detail?
Before proceeding further, may I ask you to also try the following please?
IMPORTANT: Please take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.
- Deactivate all plugins except WPML and its addons and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, please repeat the above steps with a default theme of WordPress (i.e. 2022).
- Please also check the browser's console for any JavaScript errors. If you find any, please copy that in your next reply. See https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/ for details on how to find these errors.
Please let me know if this helps resolve the issue. Or I'll try my best to further assist you on the matter.
Hi,
There is url in my first message.
Home page FR and Home page En are translated in back (see screen copy), in front it is not (see screen copy).
In page hidden link and hidden link it is ok in back, and not in front (see screen copy of back and of front).
I have exactly the same website, with same plugins and same theme on an other URL and on this one wpml works.
May I ask for admin access to your website to check the issue in detail? You can create a separate admin user for this purpose, which can be deleted afterwards.
Also please provide following detail to investigate/observe the issue:
- detailed steps to reproduce the issue
- links to pages in admin and on frontend
- screenshots or screen recording if needed to explain
- any other relevant information to observe/investigate the issue
Please remember to take full backup of your website and database before proceeding. However, a staging/test site is highly recommended, because I may need to try some changes/fixes on the site, which may cause conflicts with the live site otherwise. Please confirm it in your next reply or let me know if you do not agree with the mentioned.
I've set your next reply as private to share this information safely.
IMPORTANT: If you don't see the section for providing access information, please do not write in the message box or the information may appear as public.
Before continuing on the site, I'll also need your confirmation and approval on each of the followings:
1) Is this a Live/Production or Staging/Dev site?
2) Is it OK to work on this site?
3) Is it OK to try some changes/fixes on the site and/or activate/deactivate/install a plugin on the site, which may cause conflicts with the other parts of the site?
4) Have you taken full backup of your website and database?
Please confirm, thanks.
The topic ‘[Closed] Translation don't appear in frontend’ is closed to new replies.
