[Resolved] WP all import stop importing when WPML gets activated

Hi,

before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

May I ask you if you tried that ?

https://wpml.org/documentation/related-projects/wpml-all-import-plugin-website-import-with-wpml/importing-multiple-languages-with-wp-all-import-and-wpml/#disable-the-wp-all-import-speed-optimization-option

In case you didn't I would suggest carefully read our documentation and try to understand all the details.

Also, I would suggest splitting your import into small parts for the initial import and the you can continue as usual with updates or new imports.

Regards,
Andreas

Hi,

Please enable the WordPress debug log. This will allow us to see if any PHP errors are being produced.

1. Edit wp-config.php and insert the following lines (just before /* That's all, stop editing! Happy publishing. */ part)

define( 'WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true);
define( 'WP_DEBUG_DISPLAY', false);

2. Reproduce the issue - try the import until gets stuck.

3. Locate the debug log in: /wp-content/debug.log

4. Paste the latest lines here. No need to paste the entire log file, just 20 lines or so will do. Please censor any sensitive information.

https://codex.wordpress.org/Debugging_in_WordPress

Regards,
Bruno Kos

Hi,

Can you check this and try?
https://wpml.org/forums/topic/class-wcml_synchronize_product_data-does-not-have-a-method-delete_empty_post_/#post-12011599

Regards,
Bruno Kos

Hi,

Can I ask you the following? In order to debug this issue, I will install Duplicator plugin, will create packages and will try this on my localhost and escalate further to 2nd tier.

I will exclude all the media files, etc, to keep the package minimal.

https://wpml.org/faq/provide-supporters-copy-site/

Let me know if this is OK with you.

Also, let me know where is the import file I need to run in order to see the issue.

Regards,
Bruno Kos