WPML message on the WP dashboard

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing a persistent message on their WordPress admin dashboard regarding WPML, asking if they want the WordPress admin to be in a different language. Despite updating their profile language, clearing the WPML cache, and reinstalling WPML CMS, the message reappears every time.
Solution:
We are aware of this issue and our specialists are currently working on a solution. You can follow the progress and read more about this specific issue in the erratum published on our site. Please visit https://wpml.org/errata/cannot-dismiss-do-you-want-the-wordpress-admin-to-be-in-a-different-language-notice/.

If this solution becomes irrelevant due to updates or if it does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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Tagged: Exception, Known issue

This topic contains 5 replies, has 1 voice.

Last updated by Carlos Rojas 1 day, 3 hours ago.

Assisted by: Carlos Rojas.

Author	Posts
March 15, 2025 at 9:30 pm #16820718
robE-5	Background of the issue: I am trying to remove a persistent message on my WordPress admin dashboard related to WPML. I have updated my profile language and cleared the WPML cache in Troubleshooting. I have also made changes to WP Options Autoload and checked options under 'WPML', 'wpml', 'sitepress', and 'icl'. I deinstalled and reinstalled WPML CMS in my Staging environment. Symptoms: There is a message on my admin dashboard that won't go away: 'Do you want the WordPress admin to be in a different language? WPML lets each user choose the admin language, unrelated of the language in which visitors will see the front-end of the site. Go to your profile to choose your admin language.' I can close the message but it reappears every time. Questions: How can I permanently remove the WPML message from my admin dashboard? Could changes to WP Options Autoload affect the persistence of the WPML message? Is there a specific setting in WPML that I might have missed to stop the message from reappearing?
March 15, 2025 at 9:35 pm #16820723
robE-5	P.S. I also have this issue https://wordpress.org/support/topic/since-wp-6-6-navigating-away-from-profile-page-prompts-leave-site-dialog/ which I am investigating
March 15, 2025 at 10:12 pm #16820752
robE-5	Nope the profile page prompt in my last reply is unrelated. I have resolved that
March 18, 2025 at 9:30 am #16828797
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us Our 2nd tier specialists are aware of this issue and they are working on a solution. I have added this ticket as a vote and I will get back to you as soon as I get more information. Thank you very much for your patience and understanding! Regards, Carlos
April 1, 2025 at 9:48 am #16882114
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, Our specialists are working on a solution. You can read the erratum published in https://wpml.org/errata/cannot-dismiss-do-you-want-the-wordpress-admin-to-be-in-a-different-language-notice/
April 4, 2025 at 9:12 pm #16899079
robE-5	Yes I'm happy to wait for a fix. No urgency, it is only a minor nuisance
April 7, 2025 at 8:44 am #16902961
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Great! Thank you very much for your patience and understanding!