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Tagged: Documentation request
This topic contains 2 replies, has 2 voices.
Last updated by Andreas W. 1 year, 6 months ago.
Assisted by: Andreas W..
Author | Posts |
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October 6, 2023 at 12:50 pm #14528219 | |
andreS-50 |
Tell us what you are trying to do? Is there any documentation that you are following? I got these instructions. 1- Copy the footer ID What is the link to your site? |
October 7, 2023 at 6:08 pm #14533223 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, I would be happy to offer to take a closer look. I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further. You will find the required fields below the comment area when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT The private reply form looks like this: Next time you respond, click “I still need assistance.” Video: Please note that we are required to request this information individually on each ticket. We may not access any access information that was not specifically submitted on this ticket in the private response form. Best regards |
October 10, 2023 at 3:37 pm #14552121 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, In fact, it is kind of complicated to translate those templates. The original footer is the English version with ID 4224. You did not yet translate this ID accordingly with the ID of the template for each language in WPML String Translation. Further, as your site uses Swedish as the default language, this string was registered as Swedish, so I had to adjust it to use the English source language. How to translate Ocean WP Custom Templates: Best regards |