[Assigned] Germanized sends out emails with wrong langauge
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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
Background of the issue:
I am trying to ensure that transaction emails sent via Germanized for our client, tenz.at, are in German. The Germanized support indicated that the issue might be related to changes in WordPress 6.7. I have already updated string translations and deleted the wp-content/languages/wpml folder as suggested by the Germanized plugin vendor, Vendidero. The issue can be seen at hidden link.
Symptoms:
Despite the updates and deletions, the emails are still in English instead of German. However, the attached file in the email is translated correctly. Deleting the wpml folder corrected the admin language but not the email language.
Questions:
Why are the transaction emails still in English after updating string translations and deleting the wpml folder?
What further steps can I take to ensure the emails are sent in German?
seems you where inactive in a chat so my colleague closed the chat, still let me try to help further on your issue, as it could be the case that the new version did not solve all the problems with translation.
1) I have set and prepared a test site, if you can quickly try to see if the issue can be reproduced and happens there as well? This will speed things up as we can quickly escalate an issue to our devs. If yes, please make sure to share steps of what have you done and how can I see the issue.
You can check outgoing mail from WP Mail Logging plugin.
- hidden link
2) If not, do you have a staging site where we can check the issue further? If not, would it be possible to provide a copy of your website?
im working with Alexander and will reply while he is out of office.
i used your test site and set up the wpml settings and payment provider (Stripe) we are using, and a generic testproduct.
This are the languages we are using for our client
Folgende Sprachen sind für diese Seite aktiviert:
*Vereinfachtes Chinesisch
*Traditionelles Chinesisch
*Englisch
*Französisch
*Deutsch (Voreinstellung)
*Italienisch
*Japanisch
*Spanisch
I can reproduce the bug that is happening.
You can see in the img attached, that the "New Order" E-Mail is in the language expected, but confirmation and payment received is in english.
