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This topic contains 15 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 8 months ago.

Assisted by: Long Nguyen.

Author Posts
May 8, 2023 at 6:42 pm #13608337

lukasH-39

Whenever I change something on the German version of a page (just change a word), there is no longer an English and Italian version. These are then only displayed in German and are also directly in WordPress only available in German, even if I go to the Italian or English version. I have created the multilingualism with WPML. Now you can see the problem on the "home" site of my website. They were translated before. I have translated and inserted them myself. But whenever I change something in the German version, the other versions (the Italian and English) of the page also become German. I noticed this problem only yesterday. I send you a video screen recording where I explain everything. hidden link If you like, I can reset the website to the backup from yesterday, so you can try it by yourself. Look first: the homesite is english when you click on the english button, italian when you click on the italian version. Now try to edit the german version, even only change one letter and the english and italian versions get lost and there is only the german version anymore, even if you click on english / italian.

May 9, 2023 at 8:32 am #13611137

lukasH-39

Whenever I change something on the German version of a page (just change a word), there is no longer an English and Italian version. These are then only displayed in German and are also directly in WordPress only available in German, even if I go to the Italian or English version. I have created the multilingualism with WPML. Now you can see the problem on the "home" site of my website. They were translated before. I have translated and inserted them myself. But whenever I change something in the German version, the other versions (the Italian and English) of the page also become German. I noticed this problem only yesterday. I send you a video screen recording where I explain everything. hidden link If you like, I can reset the website to the backup from yesterday, so you can try it by yourself. Look first: the homesite is english when you click on the english button, italian when you click on the italian version. Now try to edit the german version, even only change one letter and the english and italian versions get lost and there is only the german version anymore, even if you click on english / italian.

May 9, 2023 at 8:41 am #13611207

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Lukas,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

The Proto theme with Flex Block plugin is not compatible with WPML, currently. Please check this documentation https://wpml.org/theme/pronto-all-in-one/

Please try to use the WordPress editor to translate the page/post on your site to see if it helps, follow the documentation https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/
and Flothemes documentation hidden link

Look forward to your reply.
Thanks

May 9, 2023 at 8:46 am #13611319

lukasH-39

Thank you very very much!
Is it necessary to have WPML and my version to translate the Page with the WordPress editor or is it possibile without / or with the cheaper version of WPML?
kind regards,
Lukas

May 9, 2023 at 9:17 am #13611729

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

It depends on your requirements now and future. If you only want to use the WordPress editor, you can use the Multilingual Blog license, please read more here https://wpml.org/purchase/

If you have other questions about the account, please contact us here https://wpml.org/home/contact-us/

I hope I was helpful. Don't hesitate to ask if you find any problem along the way, I'll gladly help you.

May 9, 2023 at 9:19 am #13611771

lukasH-39

Thank you!

May 9, 2023 at 1:20 pm #13614069

lukasH-39

Hello, now I did what you told me, but it does not let me click on the the linguage in duplicate document with the wordpress editor. I have made a screenrecording to explain.
hidden link

May 10, 2023 at 3:08 am #13618149

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

Please scroll the page from the top to the bottom if there is any popup and close it then duplicate the page again.

If it still does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: 
https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.

Look forward to your reply.
Thanks

May 10, 2023 at 8:35 am #13619577

lukasH-39

Good day!
Thank you very much! I have already solved the problem.
Now I can duplicate the pages, but even if I duplicate them with the WordPress editor to translate them myself, I have the problem from before again. If I have translated the pages and then change something in the original German version, the Italian and English version is suddenly also in German. So the Italian / English texts have been replaced by German ones.

I have made a backup with siedeground (hosting).

Thank you very much!

May 10, 2023 at 8:37 am #13619583

lukasH-39

Sorry i think the private message did not work, so I removed the log in informations. Could you please make a private message again?

May 10, 2023 at 9:34 am #13620213

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

Please add the code below to the file wp-config.php and recheck this issue

define( 'WPML_TRANSLATION_AUTO_UPDATE_ENABLED', false );

and read more on this documentation https://wpml.org/errata/page-builders-translated-content-is-overwritten-with-the-original-when-updating-the-original-post/

Then it still does not work, please share your site credentials. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌

Look forward to your reply.
Thanks

May 10, 2023 at 10:06 am #13620631

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for your feedback.

After duplicating the translation in a second language (En, It), you need to edit the translation in the It language and click on the button "Translate Independently", make the changes and update the page. Please check this screenshot hidden link

Follow step 5 in the documentation https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Look forward to your reply.
Thanks

May 10, 2023 at 10:20 am #13620709

lukasH-39

Thank you sooo much! Now it works.
I will test it on all pages.
Greetings,
Lukas

May 10, 2023 at 10:54 am #13621015

lukasH-39

if I now simply enter hidden link, I don't get to the "home" page in german. Can I change this again?

May 10, 2023 at 2:59 pm #13624123

lukasH-39

I found the problem! Thank you!