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This topic contains 6 replies, has 3 voices.

Last updated by natalijaV-2 1 year, 11 months ago.

Assisted by: Mihai Apetrei.

Author Posts
January 20, 2023 at 2:05 pm #12860083

natalijaV-2

Hello,
hidden link the website address given is wrong so I can't use the credits. Maybe you can fix it at hidden link.
I am attaching a photo
Have a nice day
Marius

credits.png
January 20, 2023 at 2:15 pm #12860133

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

please just remove and delete a website from your WPML.org account:

- https://wpml.org/faq/install-wpml/#unregister

and then register again WPML on your new website and assign credits.

- https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/

Let us know how it goes.

Regards,
Drazen

January 20, 2023 at 2:24 pm #12860175

natalijaV-2

Hi
It changed, but all the credits were gone... I didn't get to use any of them. How to get them back? There were 90,000 credits.

credit.png
January 20, 2023 at 9:05 pm #12862259

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

I can confirm that I moved the 90k credits from the old localhost domain to the other one that you mentioned.

Please go to WPML > Translation Management > Automatic Translation > and they should show at the top-left area of the page.

Kind regards,
Mihai Apetrei

January 21, 2023 at 10:59 am #12863885

natalijaV-2

Hi
Thanks for the reply. However, I can't find such a point for Automatic Translation on my website. I am attaching a photo.
Regards

translation management.png
January 21, 2023 at 11:01 am #12863909

natalijaV-2

And my credits on your website have disappeared - I am attaching a photo.

credit.png