This thread is resolved. Here is a description of the problem and solution.
Problem:
On a property page, the "Additional Fields" are not showing.
Solution:
Make sure that these custom fields are set to translate in WPML Settings.
Relevant Documentation:
https://wpml.org/documentation/getting-started-guide/translating-custom-fields/
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/forum/english-support/
Tagged: Documentation request, Exception
This topic contains 14 replies, has 2 voices.
Last updated by Waqas Bin Hasan 1 year, 3 months ago.
Assisted by: Waqas Bin Hasan.
Author | Posts |
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August 21, 2023 at 6:05 am #14259745 | |
Gilbert |
2) On a property page, the "Additional Fields" are not showing. (see screenshots) |
August 21, 2023 at 6:10 am #14259807 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting the support. I've separated this issue from your other ticket and 'll be handling here. I'll check this soon and 'll get back to you accordingly. Regards. |
August 21, 2023 at 11:36 am #14263147 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for waiting. I logged into your live site and checked a few things. Can you please confirm if you have taken the full/fresh backup of your site? And if it is OK to activate/deactivate plugins and update WordPress to the latest version? Please note that we don't have the previous sandbox site anymore. So either I'll have to work on the live site or you can provide a staging/dev site. I've enabled your next reply as private to share the credentials safely (in case of staging site). |
August 23, 2023 at 7:50 am #14275163 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for waiting. I checked in your site and see that the "Additional Fields" are registered as a custom field which is currently set as Not translatable (see attached). So you need to set "inspiry_property_features" as Translate, Copy or Copy once based on your needs in WPML -> Settings -> Custom Fields Translation. Please see this guide for more information https://wpml.org/documentation/getting-started-guide/translating-custom-fields/. |
August 25, 2023 at 1:53 am #14288615 | |
Gilbert |
Hello Waqas, PS: Your admin access is still valid of course 🙂 |
August 25, 2023 at 8:39 am #14290225 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for the updates. Well, if these are taxonomies, then probably you need to look into taxonomies settings and translate accordingly, see https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/. But since these are coming via the custom fields, as I understood, that's the way to translate these. However, you can try this workaround after setting that field to translatable: 0) You'll also need to set "inspiry_project_features" and "inspiry_furniture_&_appliances" to translatable for Project Features and Furniture & Appliances. And if these are translated once, these should appear correctly in other properties on frontend too. And if these don't, I am afraid you 'll have to update each property accordingly. Because custom fields save values per post separately. |
August 28, 2023 at 12:09 am #14296949 | |
Gilbert |
Good morning Waqas, |
August 28, 2023 at 9:07 am #14298817 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Sure, please take your time. |
August 30, 2023 at 3:08 am #14309729 | |
Gilbert |
Good morning Waqas, |
August 30, 2023 at 6:34 am #14310175 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for the updates and not a problem. I 'll check soon again and 'll update you accordingly 🙂 |
August 30, 2023 at 1:04 pm #14313965 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for your patience and cooperation. I checked for "WPML do not delete" property's French translation and there are lot of these untranslated and translation is also incomplete (see attached). Please translate all these and complete the translation and let me know. |
August 31, 2023 at 6:02 am #14316883 | |
Gilbert |
Good morning Waqas, |
August 31, 2023 at 11:05 am #14319809 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for the updates and glad that worked. I am afraid there's no sync for custom field values (unlike taxonomies) because custom fields are attached per post, so are their values. You'll have to update the posts manually. Make sure to make a little change in the post in default language to trigger a change event and then update translations. |
August 31, 2023 at 11:42 am #14320287 | |
Gilbert |
Hello again Waqas, Should be always keep the original "wpml do not delete" property or can we delete it later? Now we still have the main slider to solve (the other open ticket) and we will finally be done. yeahhh Thanks Waqas |
August 31, 2023 at 12:31 pm #14320569 | |
Waqas Bin Hasan Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Yes please and thank you for your understanding. You can delete the unwanted/test posts. For the slider issue, please follow up on the other ticket: https://wpml.org/forums/topic/additional-issues/ |