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This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 3 months ago.

Assisted by: Long Nguyen.

Author Posts
September 12, 2023 at 4:08 pm #14385353

antoniusP-2

Tell us what yDear Mr. Long Nguyen,

Background Info [SPLIT Ticket = Product Pages = WPML Translated Fields]

I translated all product pages with automatic translation in the WPML dashboard. The shop was working in all languages. You will find an overview of the 16 product pages in the enclosed file.

Something I see =

= often day | month | year is translated [not always – sometimes not in Dutch
= Only two or so work [or seem to work fine]
= if only FIELD is not correctly translated [exactly same as UK Default], I marked all the rows [vertical line = column C] as ORANGE = as the SHOP does not work [if not ALL fields are okay]
= Sometimes fields [like FRESH FRUITS | CACAO | CHILD Discount] are pre-filled [Translation has to be the same]

This is one significant handling for all, I think [probably something more has to be translated]. Strange, is that some pages [are translated fine in 1 language and not the other | or party].

= I highlighted #1 till #13
= # 14 till # 16 [still have to change in UK language]

As more products follow it is important, to find out what went wrong, and that the solution is a permanent fix [BIG chance, I forgot to Translate essential things, which relates to this Issue | Ticket].

And for Lodges #15 | and #16, I have to add | or change FIELDS in the near future.

Dropbox Url of [SPLIT TICKET + FIELDS Product PAGES]=

hidden link

Regards,
TT

September 14, 2023 at 3:11 am #14393101

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

The issue here is the variation products are not synced across languages properly. I fixed the issue by going to WooCommerce> WooCommerce Multilingual & Multicurrency > Troubleshooting > Tick all options and sync variable products.

Now you can see it works, please check this screenshot hidden link
product URL hidden link

Look forward to your reply.
Thanks

September 14, 2023 at 10:48 am #14396007

antoniusP-2

Dear Mr. Long Nguyen,

I am glad [I already had the idea that I forgot something crucial to check] that this could be solved.

Big Question [as I need to able to do this myself in the future:

I looked into Woo | Multilingual & Multicurrency = " I can not find = Troubleshooting."

As you did this already, this might be, but I can't find this option. Same for the "SYNQ" option [might be the same reason].

I would like to know [for future products, how I do this myself], ..??

Some small questions:

There are some exclamation marks [see Screenshots] at

= Categories [!] and Tags [!], should I take action here, ...? [first and second screenshot]

= I tried to select some [but I do not see the option to choose more than one - I can only adjust - each individual - per language [note the ones left might not be relevant at all; just wondering how to deal with that [4th screenshot]

= I tried to change the example Education [again, I am not sure this one is relevant, as all works [but I seem only to be able the 3rd screenshot to copy the UK default language'].

Regards,
TT

I will close the ticket tomorrow after your reply [these are minor things, but I would like to understand [so I can do this myself next time].

wpml fields sync and troubleshooting shop 1a.png
wpml fields sync and troubleshooting shop 1b.png
wpml fields sync and troubleshooting shop 1c.png
wpml fields sync and troubleshooting shop 1d.png
September 15, 2023 at 1:57 am #14400065

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

The correct path is WooCommerce> WooCommerce Multilingual & Multicurrency > Settings > Troubleshooting. Please check this screenshot hidden link

Regarding the exclamation mark, you should translate all terms into second languages, then the mark will be removed. If you want to translate all terms at once, please follow this documentation https://wpml.org/faq/how-to-translate-all-taxonomy-terms-at-once/

Look forward to your reply.
Thanks

September 15, 2023 at 9:55 am #14402221

antoniusP-2

Dear Mr Long Nguyen,

Thanks for the support, it seems all product pages, I also did some testing looks fine now.

Regards,
TT