This thread is resolved. Here is a description of the problem and solution.
Problem:
The client has translated the home page from English to Czech and wants the Czech home page to select the translated Taxonomies. However, they are unable to find the Taxonomies and have tried making them translatable from the WPML settings without success.
Solution:
If you're experiencing issues with Taxonomies not appearing after translation, we recommend the following steps:
1. Disable all WPML plugins.
2. Click to edit each category term.
3. Re-enable the WPML plugins.
4. On each category edit screen, click save/update.
This process should resolve the issue with the translated Taxonomies not appearing on your Czech home page.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Documentation request
This topic contains 8 replies, has 0 voices.
Last updated by Dražen 10 hours, 21 minutes ago.
Assisted by: Dražen.
Author | Posts |
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January 7, 2025 at 10:16 pm #16571497 | |
mohamedt-3 |
Background of the issue: Symptoms: Questions: |
January 8, 2025 at 7:21 am #16572174 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks for contacting us. 1) Can you please share where and how can I see the issue on the CZ frontpage? 2) Did you translate taxonomies and posts related to that category? Sincethe category will not exist or show if they do not have any posts in it. Regards, |
January 8, 2025 at 4:03 pm #16574327 | |
mohamedt-3 |
Hi, Dražen |
January 9, 2025 at 7:40 am #16576206 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, okay, so you need to make these taxonomies translatable, for example destinations and etc, and then translate these destinations taxnomies one by one. 1) Make them translatable, for example find destination and set it translatable: https://wpml.org/documentation/support/language-configuration-files/register-custom-terms-types-taxonomies-as-translatable/ 2) Translate them, by going to WPML → Taxonomy Translation and use the drop-down menu to select which taxonomy (Destination) to translate. Then, click the plus icon to add the translations. Regards, |
January 9, 2025 at 9:11 pm #16579906 | |
mohamedt-3 |
Hello, i need to sync the taxonomy as the English to the Czech but its ( The taxonomy hierarchy is already synchronized. ) and its not. what i will never do is to sync the menu, because its perfect now as its. Can you please check the website backend because there is really something wrong. Best regards. |
January 10, 2025 at 7:56 am #16580484 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I am sorry, but I do not really understand your last reply or what you mean, it is a bit confusing. Can you please rephrase or get back to my last reply, and let me know if you have tried the suggested steps and what happens and what is settings for related taxonomies? Thanks, |
January 14, 2025 at 1:55 am #16591127 | |
mohamedt-3 |
Hello Dražen, Sorry for my late response, Ok i have start with fresh installation for WPML plugin ( WPML Multilingual CMS - WPML String Translation ) and start to translate the website but the sub Taxonomy in the default language ( English ) It completely disappeared, Best regards. |
January 14, 2025 at 7:50 am #16591441 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, 1. Navigate to WPML-> Support ->Troubleshooting. Clear Cache in WPML Regards, |
January 14, 2025 at 8:23 am #16591581 | |
mohamedt-3 |
Thank you for your respond, i have done all the steps but still not fixed, regards. |
January 14, 2025 at 8:25 am #16591583 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, please share the access details of your website, so I can log in and take a look. I’m enabling a private message for the following reply. We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
- Please backup the site files and database before providing us access.
Thanks, |
January 14, 2025 at 10:31 am #16592315 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks. Can you please share where and how can I see the issue? I am not sure since you have many posts and taxonomies. Thanks, |
January 14, 2025 at 12:37 pm #16592892 | |
mohamedt-3 |
since i installed the wpml plugin the sub Taxonomy in the default language completely disappeared, Thank you. |
January 14, 2025 at 1:58 pm #16593327 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks, I have resaveed them while WPML is active and now the show for default language. Please also note BA Book Everything is not officially compatible or tested by us so there could be some issues with WPML, I would advise checking with the author for proper steps or if they support WPML and invite them tothe GoGlobal compatibility program: - https://wpml.org/documentation/support/go-global-program/ Regards, |
January 14, 2025 at 10:34 pm #16595085 | |
mohamedt-3 |
Hello, Thank you so much Yes i can see the sub taxonomy of (Deals and offers ) But the other as in the screenshot is not Show up: Regards. |
January 15, 2025 at 7:46 am #16595794 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, you would need to: - disable WPML plugins, click to edit each category term, enable WPML plugins, and on each category edit screen click save/update, then it should work fine. Let me know how it goes. Regards, |