[Resolved] Translate Link Targets button in settings not working

Hi,

Thank you for contacting WPML support. While you wait for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or see if I can help with the issue quickly.

The debug info you attached shows that your server WP Memory Limit is 40M. Our recommendations are to have the following as minimal requirements:

- PHP 7 and above (this OK with your installation) with a WP Memory Limit of at least 128MB while 256MB is recommended.

MySQL 5.6 and above.

Please follow this link for detailed documentation:

https://wpml.org/home/minimum-requirements/

Is it possible for you to change those to the minimum requirement?

You may need to contact your hosting provider for that. Meeting those baseline requirements is critical before debugging and sometimes solves issues you experience. The most important thing is to raise the WP Memory Limit. Please try to raise it before you contact your hosting company. You can do it from the wp-config.php file in your WordPress installation. Insert this code in that file:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

Add it before this line:

/* That's all, stop editing! Happy blogging. */

Could you please perform that procedure and see if it helps?

Regards,
Itamar.

Hi There!
I hope you're doing well.

I have taken over this ticket and will try my best to assist you in this matter.

From the error log you've shared, I identified the file name and checked it locally. It appears that the properties being passed to the props function are null, which is causing the issue. The null value could be a result of a conflict between the theme and plugins. Could you please check what happens when you switch to a default theme like Twenty Twenty-One and enable only the WPML and String Translation plugins on your site?

If that solves the issue, start activating them one by one and after activating each, check if the issue reappears. In this way, you'll be able to pinpoint the root cause of the issue.

But, if the issue persists, a closer inspection will be required to understand the root cause of the issue.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.

You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please backup site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Looking forward to your response.

Best Regards,
Prosenjit