To enable it, open your wp-config.php file and look for:
define('WP_DEBUG', false);
And change it to:
define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings which is recommended on a live site.
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors',0);
Then try to reproduce the issue and check if any errors were saved to the debug.log log file inside the /wp-content/ directory.
If you can paste your debug.log to https://pastebin.com/ and provide me that link, it would be great!
- I couldn't find any clues in the two files, the translation editor's log does not show any new entries that could be related and the WordPress debugging log is only showing some deprecated warnings.
- Please check if the issue persists in a minimal environment by following these steps:
1. Deactivate all the plugins that are not related to WPML.
2. Switch for a moment to a WordPress default theme like Twenty Twenty-one.
3. If the issue is gone, activate one by one to see with which one there is an interaction issue.
❌ Please backup your database and website before performing the above test ❌
I would need to request temporary access (WP-Admin and FTP) so I can investigate this issue further.
– preferably to a test site where the problem has been replicated if possible –
Your next answer will be private, which means only you and I have access to it.
❌ Please backup your database and website before providing us with access details ❌
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if needed. This is also a reason the backup is critical.
✙ I would also need your permission to take a local copy of your site to debug the issue without affecting your live site.
If you don't see the form below, please don't add your credentials as they will be publicly exposed: hidden link
