Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our wait time is higher than usual, please make sure you are meeting the minimum requirement - https://wpml.org/home/minimum-requirements before you report issues, and if you can take a look at current Known Issues - https://wpml.org/known-issues/. Thank you.
Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Los_Angeles (GMT-07:00)

This topic contains 1 reply, has 0 voices.

Last updated by Bobby 4 days, 22 hours ago.

Assisted by: Bobby.

Author Posts
March 28, 2025 at 11:51 pm #16874734

Hichem Hamdani

Background of the issue:
I am developing a site and using WPML to add Arabic as a secondary language. I have translated everything, but I am facing an issue with the WooCommerce 'shop' page.

hidden link

Symptoms:
The WooCommerce 'shop' page appears differently between the French and Arabic versions, and I am unable to standardize them. (I have added a screenshot of both versions)
screenshot : hidden link

Questions:
How can I standardize the WooCommerce 'shop' page between French and Arabic using WPML?

March 31, 2025 at 1:19 am #16877269

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

It looks like there might a fatal error that is not registering on display OR some CSS missing?

Do you use any custom CSS for the shop page?

I would need to see the detail of the error. You can see how to enable debug logging here:
https://wpml.org/documentation/support/debugging-wpml/

Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);.

Change it to:

define('WP_DEBUG', true);

Edit your wp-config.php file and add these lines, just before it says 'stop editing here':

ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . 'hidden link');

This will create an error_log.txt file in your site's root directory. Please send me its contents.