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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to edit some words after automatic translation using WPML, but when you select the text you want to edit, only a blank screen appears in the Advance Translation Editor.
Solution:
We recommend trying to access the Advance Translation Editor in a different browser or in incognito mode with all browser extensions disabled. This issue might be caused by browser extensions interfering with the editor. Additionally, when you encounter the blank screen, check for any errors in your browser console. Here is how you can view your browser console: Using Your Browser to Diagnose JavaScript Errors.

If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML Support Forum.

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This topic contains 3 replies, has 0 voices.

Last updated by guidov-13 3 days, 13 hours ago.

Assisted by: Otto.

Author Posts
April 2, 2025 at 11:38 am #16886667

guidov-13

Background of the issue:
I am trying to edit some words after automatic translation using WPML because they are not correctly translated. The issue occurs on the site hidden link.

Symptoms:
When selecting the text I want to edit, only a blank screen appears in the Advance translation editor.

Questions:
Why does the Advance translation editor show a blank screen when I try to edit text?
How can I fix the issue of the blank screen in the Advance translation editor?

April 2, 2025 at 12:52 pm #16887148

Otto
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

Do you get a completely blank screen (you can't access the editor), or do you get the editor but without the already translated content?

How was the page translated originally? Using automatic translation? Manual translation using the Advanced Translation Editor? Manual Translation using the Classic Translation Editor or using the WordPress editor?

Did you migrate the site recently?

Does the issue happen for all the content or just specific pages? If you translate new content, can you edit it afterward?

Best Regards,
Otto

April 2, 2025 at 1:15 pm #16887241

guidov-13

Originally translated with automatic translation

Site is not migrated

All content

See attached images in order

1 select the gear to go the the advanced editor
2 select the section I want edit
3 reselt after click

3.png
2.png
1.png
April 2, 2025 at 1:25 pm #16887294

Otto
Supporter

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

Thanks for the explanation.

Can you please try in a different browser or in incognito mode with all the browser's extensions disabled?

When you reach the blank screen, are there any errors in your browser console? Here is some information about how to view your browser console: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

Best Regards,
Otto

April 2, 2025 at 2:02 pm #16887488

guidov-13

Tried other device with no extension => OK

As extension are company policy those can't be disabled, unfortunate that extension are blocking, wil inform party concerned