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This topic contains 5 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 2 months ago.

Assisted by: Mohamed Sayed.

Author Posts
November 23, 2023 at 3:47 pm #14910121

colourI

Hi

Need help with the stings "Type your email" and "Subscribe" from the Mailchimp plugin.

"Subscribe" appears just once and it's already translated but still it appears in EN on the PT frontend.

"Type your email" doesn't appear on the strings.

Follows temporary access for you to check since we have a maintenance page online.
hidden link

subscribe.JPG
type_your_email.JPG
November 23, 2023 at 6:12 pm #14910987

Mohamed Sayed

Hi,

To translate those texts, you need to translate the sign-up form as described in our docs here: https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/

I see that the "MailChimp for WordPress Multilingual" addon is already installed.

Please go to WPML > Translation Management, search for the sign-up form and send it for translation. Then you can translate it from WPML > Translations.

Kind regards,
Mohamed

November 24, 2023 at 10:31 am #14915833

colourI

Hi

We already did what's told on https://wpml.org/documentation/related-projects/mailchimp-for-wordpress-multilingual/ but the thing is the 2 two strings that we need to translate "Type your email" and "Subscribe" we can translate to EN but what we need to translate is the PT version. Please see the print attached.

strings_pt.JPG
November 25, 2023 at 7:45 pm #14923189

Mohamed Sayed

Hi,

Since Portuguese is your default language, you need to change the original text in the form then translate to English.

Please go to MC4WP > Forms > Edit the form, then replace the texts with the Portuguese strings.

After saving the form, go to WPML > Translation Management and send the form for translation again. Then translate the two strings into English.

Screenshot_342.png
November 27, 2023 at 10:40 am #14928827

colourI

Hi

Done the PT translations on the plugin and that's ok. But now the EN is in PT.
We added the form for translation again as you said.

November 27, 2023 at 8:47 pm #14934743

Mohamed Sayed

Hi,

I checked the site again and found that the issue comes from the footer which shows the original form in all languages.

I tried translating the form ID with String Translation and it works, please see here: hidden link

Please check and confirm if the issue is resolved.

Screenshot_346.png
November 28, 2023 at 12:00 pm #14938565

colourI

Hi

Solved. Thanks for the help.