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Tagged: Known issue
This topic contains 5 replies, has 2 voices.
Last updated by elinaB-3 1 year, 11 months ago.
Assisted by: Carlos Rojas.
Author | Posts |
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January 13, 2023 at 1:01 pm #12813427 | |
elinaB-3 |
saving elementor template Error Details |
January 13, 2023 at 1:28 pm #12813645 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hello, Please visit this link and double-check if the correct steps were followed: https://wpml.org/errata/woocommerce-multilingual-fatal-error-uncaught-error-call-to-a-member-function-get_source_language_code-on-bool/ Regards, |
January 13, 2023 at 1:40 pm #12813863 | |
elinaB-3 |
i am running wpml for long time, this just happened today. otherwise all works correctly |
January 13, 2023 at 1:55 pm #12813961 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hello, 1.- Please describe step by step how to reproduce the issue on a specific page that we can use as a reference 2.- I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to back-up the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Regards, |
January 16, 2023 at 10:08 am #12825335 | |
Carlos Rojas Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00) |
Hi there, Before we continue isolating the cause of the issue I need to ask you to update all outdated plugins and themes that appear in this link: hidden link Once all functionalities are up-to-date then double-check if the issue disappeared. Looking forward to your message. |